Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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An amazing service with a great response

An amazing service with a great response
6 years 11 months

Great experience

Great experience - the team is friendly and the online purchase experience is pretty smooth!
6 years 11 months

Love their products and enjoyed the…

Love their products and enjoyed the sale. My only deterrent to ordering is the shipping cost. Haven't received my order yet but hoping all arrives in good shape. I was able to locate similar product that cost less when adding in the shipping but I liked the little details of this counter stool. Looking forward to receiving my stools.
6 years 11 months

Beautiful furniture

Beautiful furniture
6 years 11 months

Mixed

The promotion code that was advertised was not working during the checkout process despite trying multiple times and emailing the site about it. I also had trouble checking out, and even tried using different browsers. I finally gave up. I later got an email from their team that the purchase was flagged because it was over their high limit and flagged as a scam, and that I needed to split my purchase into 2 purchases. Once I did that it went through but it was a waste of a whole morning.
6 years 11 months

Really pleased with the Ophelia bed

Really pleased with the Ophelia bed. Well built, easy to assemble and very comfortable. My only negative comment was who ever boxed the bed up had filthy hands and left dark fingerprints all over each of the white panels. Most were easy to clean, some of them took some scrubbing and two spots persist. How do I get them clean? Wash your hands next time!
6 years 11 months

great website

great website, clean and aesthetically pleasing
6 years 11 months

Rove Concepts is a great destination…

Rove Concepts is a great destination for modern, Scandinavian style furniture. The designs are interesting and the website is easy to navigate, I enjoyed the inspiration photos and the overall aesthetics of both products and the website itself.
6 years 11 months

Customer service was helpful but…

Customer service was helpful but hesitant to answer all questions
6 years 11 months

Very helpful service and after buying…

Very helpful service and after buying the Eames chair I know the quality of their products are excellent.
6 years 11 months

Simple quick easy

Simple quick easy
6 years 11 months

Not very helpful

Not very helpful, i resolved my issue myself. Instead of paying shipping twice i am able to go to the warehouse because of where I am located.
6 years 11 months

i had a great shopping experience

i had a great shopping experience. The online rep helped with questions. Now going to wait for the awesome sofa!
6 years 11 months

Good design, expensive delivery.

Love the designs you offer at affordable prices. I'm not happy with the shipping cost, vs. Article's price of $49 to the same location, it seems rather expensive at Rove. Appreciated the 25% discount, which offset the deliver cost. I will wait to experience the delivery schedule, quality of the products, and outcomes, when they arrive. Thanks.
6 years 11 months

Great looking products at fair prices

Great looking products at fair prices. Placed my first order with Rove today.
6 years 11 months

Great quality

Great quality, reasonable prices, and a well-designed website. Love it!
6 years 11 months

Excellent website

Website contains all of the relevant information about the product I was looking for. Can't fault the experience.
6 years 11 months

Good experience!

Good experience!! Was not sure if you delivered in the east coast, I called customer service & She was very helpful. My first experience with your company & will be waiting nervously for my white glove delivery. Really hoping it will all work out! Will wait patiently for my tv unit. Cheers, Andree Toner /Halifax , NS
6 years 11 months

pretty good

pretty good, friend referral
6 years 11 months

Just didn’t realize that I could pick…

Just didn’t realize that I could pick up if I lived in Vancouver until I checked out.
6 years 11 months

Good quality

Good quality. Fair prices.
6 years 11 months

I am yet to receive any of my purchases…

I am yet to receive any of my purchases so I cannot comment on those. But anytime I reached out to the RC's customer service they were quick to respond and answer any of my questions truthfully. Much appreciated. I just need patience for my orders to arrive.
6 years 11 months

Aurelie Paradiso Design Review

At this point in time my only encounter with the company has been to coordinate a purchase and delivery. I am waiting to see how the delivery goes, and the quality of the product when it arrives at my client's home. So as of now I can rate 5 stars as they were efficient and quick at answering my questions and providing quotes. They also accomodated other administrative items particular to our design trade.
6 years 11 months

Nice site and support

Nice site and support
6 years 11 months