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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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For an order that size would have…
For an order that size would have expected free shipping. Especially because it was there on Friday (+MEMORIAL15).
Amazing website
Amazing website! Love the way that the site is laid out and that it was so easy to pick out the perfect couch! Im so excited to get it!
easy order and great service- I had a…
easy order and great service- I had a questions and the resolved and called me back ASAP :)
Easy to use and informative website…
Easy to use and informative website with the added bonus of a memorial day discount. I did have some email correspondance with customer service before I made the order and that was very useful
Order made by phone was smooth
Order made by phone was smooth. Discount voucher was offered for next purchase.
Charlotte Storage Bed Purchase
Charlotte Storage Bed Purchase
Had a wonderful buying experience with Rove concepts, the real-time support answered all questions I've had, and the responded within minutes.
All in all I wish more shopping experiences were likes this, 2 thumbs up.
To be determined
Not much experience yet. I just placed the order online. We'll see how the product is when it arrives
Great website
Great website. The furniture videos really sold me on the product. I liked the zoom of the fabric and seeing someone actually sit on it to get an idea of the size.
All good so far!
Would rather do this after receiving the purchased items, but all has been good so far.
Great online experience
My wife and I had a very positive experience with the Rove Concepts website. Purchasing was easy, and the chat function was useful. We are so excited to receive our custom couch!
We bought the Asher bed
We bought the Asher bed. Although the boxes were delivered with some damage, the actual product was intact. The bed looks great but the slats make a noise when you get on the bed. They hit the metal bar.
Ordered swatches
Ordered swatches, and they were delivered in days. Rove Concepts followed up as well. Seemed very helpful and loved the fabric choices and service. I decided to place my first order with Rove Concepts. Thanks for the great service!
Would like option for white glove…
Would like option for white glove delivery. Product is excellent; assembly is challenging!
The website is excellent and the…
The website is excellent and the customer service is very good too. I'm looking forward to receiving my order.
Great experience
Everything from ordering to delivery updates to quality of the product was excellent!
Very friendly and easy to work with
Very friendly and easy to work with. Thank you! Awaiting for my table and very excited to see it!
