Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Great customer service, quality furniture!
Everything we ordered from Rove came as expected and with great quality! Customer service was accessional. Highly recommend!
7 years 8 months
Tv stand
Great design and seamless purchasing experience
7 years 8 months
Perfect
Such a seamless process. Customer service was impeccable and my product was more than I could ask for!
7 years 8 months
The staff were really helpful on the …
The staff were really helpful on the phone when my order didn't go through properly online. I liked the follow-up email regarding White Glove Delivery service upgrade (which I did).
7 years 8 months
Great table!
Great table!
7 years 8 months
Beautiful but not a TV Media Stand.
This is a beautiful piece of furniture but not a ‘TV Media Stand’. There are no built in vents to allow airflow for AV equipment or any cable management devices or holes. We had to leave the entire back panel off to allow for access to our equipment. It should not be listed under the TV media stand section.
7 years 8 months
Great product at a great price!
Great product at a great price!
7 years 8 months
The customer service was great
The customer service was great. I really like Rove's furnitures. The design is so modern and cool. Im so excited to receive my new dining chairs from Rove.
7 years 8 months
Excellent service and products.
I have purchased several items from Rove Concepts. The customer service and the quality of products are excellent.
7 years 8 months
Was impressed with online chat …
Was impressed with online chat communication and follow-up.
7 years 8 months
Easy buy
Easy buy. Love them.
7 years 8 months
It's an online shopping experience
It's an online shopping experience, not much to it. I ordered a pendant light and they sent it to me within a week or so. Product was as advertised.
7 years 8 months
Thrilled with our Markus table and Hal chairs!
We are thrilled with our Markus table and Hal chairs. Payment, delivery and assmbly were very easy. The quality of the materials does not show well online - table legs are made of solid wood with beautiful grain and hues. The chairs are wonderfully comfortable; chair legs come attached to a heavy plastic brace = no lengthy assembling, no wobbly chairs.
The only critic we would make is that with the table extension (which we only use when entertaining), the white side panels drift slightly.
Will definitely orger again.
7 years 8 months
user friendly
It was user friendly. I really liked that there was a costumer agent chat box ready to help with any questions.
I did not like how the item I purchased was on sale on certain pages, but in my shopping cart it did not reflect the sale price. I was told it was a glitch but nothing else.
If price was no issue I would buy everything ! Great selection of furniture and accessories!!
7 years 8 months
My furniture looks great and it arrived …
My furniture looks great and it arrived without any problems. Would definitely order from them again.
7 years 8 months
Pastoe sideboard
Pastoe sideboard
I ordered the Pastoe sideboard from Rove Concepts. To be honest, I was a little hesitant. Some mixed reviews regarding shipping dates and timelines had me unsure about the whole process. I'm happy to report I had none of these issue. This was a "pre order" item and arrived exactly on the date they said it would and shipped to me soon after. There was a slight hick up with their contracted carrier, but was kept informed throughout the process and all was resolved in a timely manor. Now, on to the sideboard...It was exactly as shown in the images on their website and looks amazing in our house!! The veneer used was a running match from end to end just as shown. I wouldn't hesitate to order again, quality product at a reasonable price.
7 years 8 months
I'm a bit confused as to when I will …
I'm a bit confused as to when I will get my product but the ordering process was easy.
7 years 8 months
Beautiful collection of modern …
Beautiful collection of modern furniture and accessories. Eco-conscious.
7 years 8 months
Was simple & easy to go online
Was simple & easy to go online, order & have pc shipped. The communication needed to be done was efficient & seamless!
7 years 8 months
I had previously purchased a TV Stand …
I had previously purchased a TV Stand from Rove and loved it. We needed another one so we came back. Shopping online was a breeze and straightforward. We had hiccups with shipping the last time, but it didn't take away from the product itself.
7 years 8 months
Excellent check out process.
Excellent check out process.
7 years 8 months
Very solid and high quality product.
Very solid and high quality product.
7 years 8 months
Excellent experience with Rove Concepts!
Excellent experience navigating the Rove Concepts website! A great choice of furnitures with detailed information. I would recommend this company to anyone! No reservations.
7 years 8 months
Chairs are great
Chairs are great. We love them. No complaints on the company but delivery company was a bit confusing. Once chairs were within city, tracking for estimated delivery date changed daily for over a week until I called them to find out what was going on. Seems like it would have sat in the local warehouse indefinitely until I reached out to them.
7 years 8 months