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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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I like the modern and elegant design..
I like the modern and elegant design... easy to navigate website
I really like the style of Rove …
I really like the style of Rove Concepts products. Quality is decent. However, I had a really bad experience with shipping. Several items arrived damaged and had to be either refused altogether or held until they could send replacements. Not all replacements were available. They were fair with offering some discounts to compensate for extra wait time and inconvenience. It was just an unusual amount of items that arrived damaged so there was a lot of hassle. I do think they handled it as professionally as possible. It was likely more of an issue with the shipping company itself than it was with Rove Concepts as a company. I gave them the feedback several times that they should use a different freight company and truly does deliver on the "white glove delivery" as promised.
Seamless online experience & prompt shipping
Easy purchase online and product is set to ship ahead of schedule. Customer service returned my message promptly and answered my request for help with shipping with care.
Great company
Wonderful customer service! They were quick to respond to my questions and ensure my purchase/delivery process goes smoothly. It's clear that keeping their customers happy is their top priority. I am very happy I spent my money here.
Great Customer Service
I ordered a piece in which I did not add the promo code. I called Rumi at Rove Concepts she took care of instantly,I really appreciated that!
Stay tuned for my next review when I receive my order...
Super friendly customer service & …
Super friendly customer service & quality products. Just placed my second order of furniture with them.
Well design web site
Well design web site. Contemporary furniture at reasonable price. Excelent! can wait to receive my tv stand.
Very happy with the marble table and …
Very happy with the marble table and chairs we ordered. The delivery service is top-notch. Took all boxes and set up table and chairs.
High quality and very comfortable.
Love that you can chat online
Love that you can chat online. Love that you can pick up your order vs the fee for a delivery!!!
Easy to order online
Easy to order online, quick and simple. Website provides detailed videos about the products.
Great buying experience
Very easy to navigate website and buying experience. I was able to speak with a customer representative twice over the live chat and they were able to answer all my questions with no problems.
I have still not received my furniture but I will come back and re-edit my review once it arrives - looking forward to my awesome furniture.
Beautiful and well made furniture that …
Beautiful and well made furniture that works with many different styles of design. I love the selection of items and the prices are very competitive.
Rove Concepts
Easy site. Nice selection. My sense is fair pricing. I will know more once I take receipt of the coffee table I ordered.
love this site and the selection
love this site and the selection - don't love the cost of shipping though!
I was super impressed with the ease of …
I was super impressed with the ease of Rove Concepts website , plus ordering online was a breeze. Not only did they call the NEXT DAY to say my items were ready for pick up, but i recieved very prompt emails and directions.
Thanks Rove
Gennein
9design
On behalf of: Maduke and Bulat Orthodontics
Great quality
Great quality, fast and easy service. I like the styles and feel the value is amazing for the price.
