Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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Quality

Good quality products
7 years 10 months

Great service

Chose Rove Concepts for the Danish modern chair but I had a few questions which were addressed via chat and email. I also ordered 2 series of swatches to make sure I chose the best colour and fabric for my chair. Can't wait to receive it!
7 years 10 months

Shopping experience was easy and …

Shopping experience was easy and simple. The process to get Affirm loan was also simple and quick.
7 years 10 months

The site is easy to navigate and …

The site is easy to navigate and product is pictured beautifully. Check out was also simple.
7 years 10 months

Web is nicely designed

Web is nicely designed All info clearly provided
7 years 10 months

Great quality with amazing modern …

Great quality with amazing modern design. I like very much and make my home looks great.
7 years 10 months

very great online shopping experience

very great online shopping experience. Love every piece from Rove Concept
7 years 10 months

Great Design!

Easy website navigation, great prices, great looking products. Will definitely be shopping here again.
7 years 10 months

Great

Love the design, and love how proactive the customer service is.
7 years 10 months

I ordered the Truman table and received …

I ordered the Truman table and received a defective glass top which they are replacing. Also ordered ceramic bowls, twice they arrived broken, but again they are replacing. Customer service is excellent, now let's hope the product lives up to the same quality.
7 years 10 months

Very happy customers!

We ordered six dining chairs, two counter stools and an arched lamp for our new home. I contacted customer service by phone and was helped by knowledgeable staff who answered all of my questions. All of our packages were professionally packed and protected, everything arrived in perfect condition. The quality of all the goods is fantastic and the prices are competitive and affordable. I'm so happy with our new purchases and share rave reviews of Rove Concepts to any house guests who will listen!
7 years 10 months

We couldn't be more pleased with our …

We couldn't be more pleased with our purchase of the Norman Counter Stools. Beautiful product that is very well built!
7 years 10 months

Love the products and like the website

Love the products and like the website! Products provide options that are often hard to find! Like the Scandinavian vibe!
7 years 10 months

Previously had a bad experience in …

Previously had a bad experience in regards to delayed delivery of a product. Decided to use the company again as the product I finally received lived up to the standards I was seeking.
7 years 10 months

pretty nice looking furnitures!

pretty nice looking furnitures!
7 years 10 months

Went online to make a purchase;

Went online to make a purchase; 1. Website was incredibly slow to load. Went to another site and had no problem with it so do believe it was Rove. 2. Searched Metal Planters and the items came up but when clicked on them they took you to new items. They should say unavailable if something is unavailable. Emailed to ask about them and was told they are unavailable. 3. Tried to pay however my credi card was not accepted. Never have a problem with my credit card. Called your line, tried again, they told me would have to call my credit card to let them know to approve a purchase from Rove. Called AMEX. Called your line back, left a message, someone called me back and completed. All in all an hour ordeal to make a purchase. Painfully. 4. Really like your product and everyone we dealt with was lovely but the little glitches should be worked out and it would be a good experience. Was so close to walking away from the purchase all together. Thanks for asking for feedback.
7 years 10 months

My review

Great – decent treatment and very little friction.
7 years 10 months

Happy with products so far, but shipping policy is a big bummer

So far, the products are great, but we were really disappointed that when we went to do a 2nd purchase, in only a month's time, the shipping cost had gone from $89 to $129. Big jump for ordering the same products.
7 years 10 months

Excellent!!!

Outstanding quality!
7 years 10 months

I thought the site was easy to navigate …

I thought the site was easy to navigate and the customer service was great. I had some trouble with paying for a table and the customer service agent emailed me right away to try to help me, which i really appreciated.
7 years 10 months

Online order

Janice was quick to respond to my online inquiry
7 years 10 months

System down

System down so have to call back to complete the order
7 years 10 months

Tv Rove

Look great. No damage at delivery. One srew did not fit in.
7 years 10 months

Deliciously confortable, incredibly stylish

My husband and I recently redecorated our dining room Our vibe is mid century modern, a mix of old and new. We found a fantastic Danish teak table bit had a very tough time finding chairs. After visiting multiple stores and searching countless sites, old and new, my husband discovered Rove. He is a chair connoisseur and has meticulous and extremely high chair needs. He decided the executive chairs were the right way to go. We we’re hesitant to order six chairs online especially since we had never experienced the seat in person. We decided to take a chance and we are thrilled that we did! The chairs are amazing! The carbon fiber makes them incredibly comfortable. The cashmere blend material is soft and lovely. We’ve hosted two dinner parties in the last two weeks. Our guests agree these are perhaps the most deliciously comfortable chairs they’ve ever experienced. Our dining room is our new favorite poets lace to hang out. These chairs are worth every penny. If you’re on the fence, take the leap. You’ll never regret it.
7 years 10 months