Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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The website is easy to navigate and …

The website is easy to navigate and instructions for check out was straight forward and simple. The whole buying process was pleasant! I would definitely visit the store or come back online to shop in the future! There is one suggestion: if with a lower shipping rate in greater Vancouver area that will be greatly appreciated. After all, this is a Vancouver start-up and based company isn't it?
7 years 10 months

Great experience.

Great experience.
7 years 10 months

Pick-up shipping and prices

Quick shipping, can pick up at warehouse in Delta to save on costs, competitive prices.
7 years 10 months

Excellent quality, we are very happy

We are very happy with our purchase. Excellent quality. And to think that we bought online without seeing in person. Best decision we made this year.
7 years 10 months

Rove Concepts - Minimalist meets modern

Rove Concepts offers such beautiful pieces as truly affordable prices. They are friendly and helpful and I couldn't be more excited to receive my purchases!
7 years 10 months

No complaints

No complaints! The table I ordered is good quality and looks exactly as pictured on the site.
7 years 10 months

Love their products

Love their products
7 years 10 months

So far a great experience

So far a great experience. Waiting 8-20 weeks for a sofa is a bit ridiculous, however, luckily they have a pretty nice selection of other options.
7 years 10 months

Happy with my Rove experience…

The products are lovely and they are so quick to send samples. I had one small difficulty with checking out by someone responded to my concern via chat instantaneously.
7 years 10 months

Carsen was very helpful and efficient

Carsen was very helpful and efficient. He saved me from cancelling my order due to credit card processing issues!
7 years 10 months

I'm sold on Rove Concepts

Love all your products. Samples swatches delivered in just a few days in the classiest packaging!. I'm sold on Rove Concepts!
7 years 10 months

Hard to build

Hard to build, bad instructions and missing pieces. But beautiful.
7 years 10 months

Rove Concepts makes beautiful items

Rove Concepts makes beautiful items. Count me a big fan.
7 years 10 months

Great products and service!

Really wonderful, knowledgable, and very FAST customer service. I appreciate this hassle free process. Ordered 2 chairs awhile back and they are great, so I'm excited to see the dining tale I just ordered!
7 years 10 months

more pictures of each product will be …

more pictures of each product will be great and information on how many people each table can fit would have been great too.
7 years 10 months

Excellent Service + Great Products

I'm a Project Manager for an Interior Design firm, and Rove is always professional, provides excellent customer service, and delivers wonderful products.
7 years 10 months

Great products!

The ordering process was easy and delivery was quick. I love the table!
7 years 10 months

Waiting on a status update for an item …

Waiting on a status update for an item apparently shipped a week ago, have yet to have been provided any tracking details...
7 years 10 months

Rove Concepts provides superior quality …

Rove Concepts provides superior quality mid-century replicas at a cost conscious price.
7 years 10 months

Beautiful Rove Concepts Site

Beautiful Rove Concepts site. The free samples were a big help in deciding to but the Hugo Sofa Vintage Velvet: Cardinal. I also took advantage of the 15% Living Room discount at the time. All communications on chat and via email were great! I also bought the Rove Pavilion Chair & Ottoman Classic Leathers: Modena Black at the same time. Rove refunded my purchase because they no longer are selling the chair to US residents. Rove provided a $50 store credit. Some information on the Rove Concepts site concerning the limitations for US customers would have improved my experience. However, I can't wait to see my new couch (sans chair) inspired by the red velvet couch at the Andy Warhol Museum in Pittsburgh.
7 years 10 months

Great furnitures

Great furnitures, very clean and simple site. Easy to navigate and great photoshoots.
7 years 10 months

Always helpful and accommodating!

Always helpful and accommodating!
7 years 10 months

unable to accommodate changing of glass …

unable to accommodate changing of glass colour in sideboard
7 years 10 months

I am writing this review in advance to …

I am writing this review in advance to receiving the 1955 Sideboard I ordered. It needs to be shipped to me in Quesnel, BC several hours away from the Rove store and warehouse. I am very pleased with the woman I spoke to on the phone prior to placing the order online. She was very calm, patient, and helpful. My only fear is the transporting of the sideboard. I hope that it is well packaged and has protective measures put into place so that upon delivery it will not be a disappointment and there is damage to this lovely piece of furniture. I hope to buy more pieces from Rove Concepts in the future.
7 years 10 months