Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Excellent quality products
Excellent quality products - took a long time to come in.
7 years 11 months
The customer service is very good and …
The customer service is very good and the web site is well designed
7 years 11 months
So far
So far, I’ve had great customer service.
7 years 11 months
Perfect
Absolutely beautiful piece of furniture. We ordered the Lars Table and it surpassed our expectations. Solid, heavy, high quality materials. A+
7 years 11 months
Amazing customer service and products
Seamless online experience, excellent customer service and high-quality products. I'd order online again and recommend Rove to anyone!
7 years 11 months
Love the womb chair and foot stool we …
Love the womb chair and foot stool we ordered from Rove. Came quickly, looks fantastic and is so comfortable, we now fight over who gets to sit in the chair :)
7 years 11 months
Nice furniture and accessories
Nice furniture and accessories - showroom hours too limited.
7 years 11 months
Easy site to navigate and find what you …
Easy site to navigate and find what you want.
7 years 11 months
Beautiful furniture at affordable …
Beautiful furniture at affordable prices - awaiting delivery and expect not to be disappointed.
7 years 11 months
My overall experience was fine
My overall experience was fine. I love the merchandise....Only complaint was that I kept putting a lamp in the cart which was on sale for $49 but kept going in as $99. I could not get that to be reflected.
7 years 11 months
Had some issues with my delivery but …
Had some issues with my delivery but was impressed by customer service working to resolve the issue
7 years 11 months
Look great and excellent delivery.
Look great and excellent delivery.
7 years 11 months
So far
So far, the quality of the products have been excellent!
7 years 11 months
the products looked nice and pricing …
the products looked nice and pricing was pretty good. i wasn't able to use the coupon code on my final sale item but that was not indicated anywhere on the site. hoping the sofa looks as good in real life as online,
7 years 11 months
I had spoke to Carsen
I had spoke to Carsen, she had excellent customer service and was very knowledgeable about the products she was selling. Overall great experience when ordering multiple items!
7 years 11 months
Hi there!
Hi there!
I would not hesitate to order and I will
from Rove Concepts again! I'm very picky!
7 years 11 months
because this was the first time i used …
because this was the first time i used the Rove site, i was a bit confused about how things were set up. the site is not the easiest website to navigate before you get a feel for it.i did use the chat function on the site and was able to better understand how products were listed. i bought the Hunter bed and two Hunter end tables. it would have been easier had the bed and table been grouped in a way that they could have been bought from the same page. i had to maneuver from the "beds" section to and from the "end table" section to make the purchase. I still don't know why the same end tables were two different prices, even tho' i did ask that question in a chat session. however, still confused about that.
7 years 11 months
Milo sofa - online order
I ordered a sofa online. I thought the website was very informative and easy to navigate. The shipping prices were a bit higher than other companies, but the sofa itself was well priced.
7 years 11 months
Rove concepts online chat feature was …
Rove concepts online chat feature was great. very helpful people answering all my questions.
7 years 11 months
MidCentury Modern Bliss
The furniture is beautiful and one of my favorites for midcentury modern furniture. I purchased the Grayson Tall Dresser. It shipped and arrived pretty quickly and looks great. One of the drawer glides was defective and prevented the top drawer from opening properly. customer service was helpful in locating and shipping a replacement part from the manufacturer (unfortunately it took a while to ship). The defective part was easy to replace and the drawer slides beautifully now.
All-in-all one of the better online furniture sites. Very sleek, hi-end products and good customer service.
7 years 11 months
I had a great experience shopping …
I had a great experience shopping online, the chat was great. Emily helped me out with all my doubts and got back to me quickly.
The website is easy for shopping and to add all my info and credit card details.
I would recommend Rove to everyone.
7 years 11 months
The furniture selection is outstanding
The furniture selection is outstanding
7 years 11 months
I really like how easy is to shop in the website.
I really like the diagnosis of the website, very easy to navigate, but I was confused by the price of shipment, it seemed that it was $89 for any item
7 years 11 months
I have gotten great customer service at …
I have gotten great customer service at Rove. I ordered a few things, one is the Truman Table which will be delivered tomorrow. Excited. Will keep you posted if the quality online matches what I get in person.
7 years 11 months