Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Tulip Chairs: quick ship & easy assembly
I ordered a pair of tulip chairs with red cushions. They were exactly as pictured!
The seats spin around which is nice. I am 5'2, so the seat is a little high for me but it's perfect for the rest of my family (5'8-5'10).
They arrived 3-4 days after I ordered and were very easy to put together.
Our entire household loves these chairs!
8 years 1 month
Swatch requests arrived quickly.
Swatch requests arrived quickly.
I am hopeful that my selections will work together. I did attempt to call a sales representative and to use CHAT but did not reach a person or receive a response to my inquiry.
8 years 1 month
Great shopping experience!
I haven't received the product yet, but so far the shopping experience has been really good. I appreciate that they have assembly videos and good quality pictures of the products.
8 years 1 month
Quick and easy process
Highly recommend
8 years 1 month
Easy site to use and good customer …
Easy site to use and good customer service
8 years 1 month
Aubrey side chairs
I've been looking for 2 dinning chairs to fit my remodeled dinning room for 7 months. The Aubrey collection was perfect; great construction and the leather option was ideal. Looking forward to using these chairs for some time to come. It looks like it would surely be a piece that sparks a conversation from visitors; elegant, stylish & unique.
8 years 1 month
Great Experience
The furniture I ordered shipped quickly, the delivery and set up was a great experience and most importantly the furniture looks great!
8 years 1 month
A Vancouver Home Design Gem!
Lovely furniture at a fraction of the price of the original mid century designers. Friendly, courteous and helpful staff. Will definitely head back here when looking for some more 'special' furniture pieces!
8 years 1 month
Well made furniture and great customer …
Well made furniture and great customer service. A great resource for modernist furnishings.
8 years 1 month
Hanne Display Unit is great, assembly instructions suck!
I purchased the Hanne Display Unit. Very happy with the shelving unit, with the ordering process and was impressed with very quick delivery. However, the assembly instructions suck! Absolutely horrible. If you do not have advanced problem-solving skills and some experience with similar assembly, I wish you luck. IKEA instructions are a dream by comparison. Parts are not labeled although the look very similar, the pictures only instructions are tiny, the sequence of steps is not clear. Thank goodness it's just a shelving unit with three uprights, 6 shelves and two panels...it wouldn't take much to improve the instructions, if someone made the effort...
8 years 1 month
Normal Counter Stool FTW!
High quality product, easy buying experience, great customer service. What else is there?
8 years 1 month
Excellent customer service
Excellent customer service, loved the approach,
8 years 1 month
Great customer service and great prices.
Great customer service and great prices.
8 years 1 month
Smooth purchasing transaction
Smooth purchasing transaction! Can't wait for the Womb chair!
8 years 1 month
Service is really friendly and the excellent quality
Service is really friendly and the bed we bought is just beautiful,
We had an timing problem because we were leaving for vacations when we bought our bed, but i called customer service and they were really helpful to accommodate things to make the delivery works, the service in rove is top of the list,
8 years 1 month
The customer team is very nice and …
The customer team is very nice and helpful- but getting an accurate arrival time for the product is not easy. 8-14 weeks is way to broad and prevents us from wanting to commit to ordering the product as we do not know if it will meet our lead times.
8 years 1 month
Very simple user experience ordering my …
Very simple user experience ordering my floor lamp online. Site is easy to navigate and ordering system is clear and quick. Looking forward to seeing the quality of products they offer.
8 years 1 month
So easy to use
So easy to use, and the products are always very good quality and well made.
8 years 1 month
very helpful.
very helpful.
8 years 1 month
Checkout process was easy
Checkout process was easy, chat support was fast and helpful, website was easy to use
8 years 1 month
The website is fun and easy to use
The website is fun and easy to use. A timeless look with simplicity is what we are after. An order was placed for 6 side chairs and 4 cushions after having some questions answered via the Chat system.
8 years 1 month
Great couch
Great couch. It's super comfy and I love the color. The shipping and delivery process was also pretty seamless as well. Thank you.
8 years 1 month
Product came as promised and as shown
Product came as promised and as shown. Nice quality and easy to assemble. Only ask would be a better way to track delivery status
8 years 1 month
Terrific Purchase
We purchased our new bed frame from Rove because we loved the contemporary styling. The bed is both attractive and functional. It is also very solid - components are heavy and the veneer is as thick as any I've ever seen. Easy to assemble with 2 people. Everything arrived as advertised and in pristine condition. Would highly recommend!
8 years 1 month