Real stories from real customers

We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.

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I've only had good experiences with …

I've only had good experiences with Rove Concepts!
7 years 11 months

First time buyer wishing for the best

I'm excited to receive my first Rove Concepts dinning set. After reviewing the refund policy, I was a little disappointed as it is online shopping and I wish it was more flexible. Eager to see the quality of this set!
7 years 11 months

Great products!

Great products!
7 years 11 months

Easy to use interface with good …

Easy to use interface with good selection.
7 years 11 months

Great price!

Great price!
7 years 11 months

Great looking products

Great looking products, easy to use website. Shipping was fast and reliable.
7 years 11 months

Great selection of mid-century chairs …

Great selection of mid-century chairs for me to choose from.
7 years 11 months

Excellent service & super fast delivery!

Excellent service & super fast delivery!
7 years 11 months

Rove Concepts website easy to use

Rove Concepts website easy to use. All Questions answered immediately on the chat line. Easy to understand. Easy to order. Look forward to see the product arrive.
7 years 11 months

fast and good

fast and good, love rove !
7 years 11 months

Delivery/Shipping info not very clear

Delivery/Shipping info not very clear - too open-ended. Live Chat Help assistant was not able to answer my questions well, either.
7 years 11 months

Excellent Customer Service

I contacted Customer Service regarding an item, and spoke with the most friendly and helpful sales associate. She addressed my question in no time and assisted with placing my order.
7 years 11 months

NIce user experience through good …

NIce user experience through good design. I liked the way that I could view the furniture at different angles. I used Chat, and it was quickly responded to.
7 years 11 months

Great customer service

Great customer service. I've used their online chat and phone number and they were always polite and informative.
7 years 11 months

Beautiful furniture

Beautiful furniture! So excited to have a piece in my home.
7 years 11 months

ordering was very easy

ordering was very easy
7 years 11 months

Decent shopping experience

I haven't received my couch yet, but the shopping experience was decent. There are plenty of details available. I'd like to see more customer photos and reviews and a more favorable return policy. There's also no chat function while shopping during evening hours.
7 years 11 months

Great online site

Great online site, easy navigation. Clear and simple instructions. Good prices.
7 years 11 months

Answer my questions fast and direct

Answer my questions fast and direct! That what I like:) and they are very polite.
7 years 11 months

I just finished ordering...

I just finished ordering my Luca Armchair. I had trouble checking out online last night, so I left a message. A lovely young woman called me the next morning and was very helpful and pleasant helping me to complete my order. Now I can't wait for my new chair! ( But I guess I'll have to.)
7 years 11 months

That is my third order from the rove …

That is my third order from the rove concept ,it was very good quality and best service i will get back to order more items as i needed an i would recommend to all people to go to their website and check if any item they need to try and i am very sure they will share my opinion. Peter
7 years 11 months

I had a great experience with Rove

I had a great experience with Rove. Before I ordered, I reached out to see if I could delay my shipping to take advantage of a sale on a particular collection that was ending long before my move date. Rove informed me there would be a better sale site-wide closer to my move date, so I waited to order. The delivery and installation process was seamless. I've only had my bed, table, and chairs for a few weeks, but I've received many compliments on all the pieces. I'm already planning my next Rove purchase!
7 years 11 months

The wait time on the phone for a member …

The wait time on the phone for a member of the sales staff was minimal and the salesperson was courteous, kind and helpful. She answered all of my questions and patiently waited while I fished around in my brain for anything I may have forgotten to ask. The ordering process was fast and painless and I look forward to receiving my furniture.
7 years 11 months

Would love a shipping option to Alaska

Would love a shipping option to Alaska. Or, at least an option that allows for billing addresses to be from Alaska. The issue was resolved quickly but did require communicating over email rather than direct purchase from the website.
7 years 11 months