Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Excited
Just ordered a couple more items - I am so glad I found Rove Concepts. They have everything I need (want) for my new home.
8 years 1 month
Everything look nice.
Everything look nice.
8 years 1 month
Site was very informative on the …
Site was very informative on the products and easy to navigate! Good selection and prices.
8 years 1 month
great products
Many sights have the what look like the same items sometimes for less, but I think Rove has quality products. You get what you pay for.
8 years 1 month
We have ordered a tulip table and skin …
We have ordered a tulip table and skin chairs from Rove Concepts. They came in earlier than we anticipated and our home was not ready to receive the furniture. We also didn't realize that the shipping we had was curb-side instead of white glove. Their customer service is great. They were able to hold the items for us a few weeks until we were ready and they switched the shipping to white glove for us. We love the quality of their furniture and would be happy to shop from them in the future.
8 years 1 month
Easy shopping experience
Easy shopping experience. Good layout
8 years 1 month
Ease of ordering
Ease of ordering. Looking forward to seeing the product.
8 years 1 month
Love the design
Love the design. I just place order & everything went smoothly. I had used the Chat, & sent questions to design team for advice on Rug style & size. They responded very quickly, & gave great advice.
8 years 1 month
Purchased two Barcelona chairs on sale
Purchased two Barcelona chairs on sale. They arrived quicker than expected and were well packaged. I've never handled originals, but the leather on these feels very nice and the base is quite sturdy. All in all I would purchase from Rove again.
8 years 1 month
Real time chat capability is very …
Real time chat capability is very helpful
8 years 1 month
Very happy with the product and …
Very happy with the product and service. I live in Prince George, B.C. and I'm used to waiting weeks or months for products but the Hunter bed and nightstand I purchased 2 days ago arrived yesterday and I'm already sleeping on it! Incredibly well packed and protected. Very well made, somebody was thinking when they designed and manufactured it.
8 years 1 month
Excellent customer service
Great service and wide variety of home decor! I would recommend this site to anyone.
8 years 1 month
Easy ordering and nice selection
Easy ordering and nice selection
8 years 2 months
Great product
Great product, reliable shipping. Products came well packed in shipping box.
8 years 2 months
Very user friendly
Very user friendly. Online support was helpful and advised of an upcoming sale that I took advantage of and saved $600.00.
Will definitely use Rove again.
8 years 2 months
Amazing Quality and Design!!
Amazing Quality and Design!!! Plus a Fantastic customer service make Rove Concepts the best online furniture store ever. I've been buying from them in the past 3 years and I'll buy in the future.
8 years 2 months
Very easy to use web site
Very easy to use web site with lots is choices. Great variety of products. Easy and speedy check out.
8 years 2 months
Purchase a dining table from the Rove …
Purchase a dining table from the Rove showroom in Fairview. Very friendly staff to answer questions but no pressure sales. Orders can be done on line if you want to think about a piece when you are in your home. Delivery was exceptional, probably the best I have seen.
8 years 2 months
We received a damaged Truman Coffee …
We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.
8 years 2 months
We received a damaged Truman Coffee …
We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.
8 years 2 months
Good service
Good service! We can't wait for our furniture.
8 years 2 months
Great experience with Rove
Great experience with Rove! Very easy ordering process. Great products. Great customer service.
8 years 2 months
Experience was seamless
Experience was seamless. I would definitely recommend Rove Concepts.
8 years 2 months
The shopping and checkout as easy.
The shopping and checkout as easy.
8 years 2 months