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Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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So far so good in terms of help and …
So far so good in terms of help and customer service - look forward to receiving the product.
Great buying experience
I was buying for a client and Rove Concepts style really fit the style we were going for. Excellent customer service online as well as on the phone. They made it really easy to help me find exactly what I was looking for, for this project. I'll be back for sure.
So far, ok
Easy purchase; price for white glove service looks too high; however, normal service would have required the woman of the house to go into the truck and somehow take a heavy piece of furniture out! Not a fair choice; an extra $200 to carry the pieces into the house and take boxes away is too high in my view.
Great design and pricesvery good experience
Great design and prices. Web site not easy to add from product picture to shopping cart. Call service number and they were great help. Very good experience
I LOVE this company
I LOVE this company! It's my style, the prices are fab, and customer service is wonderful. Rhea helped me on this last order and she is a "peach"! Thank you Rove Concepts.
Love the chairs--great style and price
Love the chairs--great style and price. I ordered them over the phone as I needed to schedule the delivery. Customer rep was most helpful and thorough with my order
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff! The only drawback was a lot of the pieces did not have dimension/price information easily accessible when walking through the store.
excellent service experience
bought the Loren sofa last fall, now purchasing CH25 chair, good customer service, all questions answered to satisfaction.
Great product and an easy to shop …
Great product and an easy to shop website. Additionally, Rove Concepts' streamlined the checkout process, making light work out of something that their competitors have not figured out yet. Bravo!
I have purchased several items from …
I have purchased several items from Rove Concepts, and each experience has been exceptional. Delivery was flawless. Items arrived in perfect condition. The construction and design of the items I have purchased to date has been incredible. A truly top of the line company!
Lovely service !
Lovely service !
I only gave it 4 stars because I'd like to have samples on your carpets.
Great quality reproductions
Great quality reproductions! I purchased a Saarinen-style marble table about 5 years ago from Rove and the quality was excellent. Most reproductions use fiberglass base which cannot sustain the weight of the marble top, and Rove's version used cast aluminum like the original. It's a substantial piece that holds up beautifully.
Great shopping experience!
Great shopping experience, all the product information was easy to find. The site is nicely set up in an uncluttered way too.
Two Hundred Thumbs Up!
So far, so good. Love the look of the Beau Table Lamp! Can't wait till it arrives!!! ... Everyone at your company was so friendly and helpful and informative. Thanks so much for helping me through the order process. :)
Seemless shopping experience
Beautiful stuff! I bought amazing kitchen chairs, and it was super easy!
Fast quotes and quick responses
Fast quotes and quick responses! Love working with Rove!
Efficient and great customer service
We placed an order at the store and chose to pick the chairs. Warehouse pickup was smooth and the guy was super helpful.The chairs were varied in colour and I had requested for an exchange for the chair, which was dealt with swiftly and efficiently.
First Time Order ...
It was the first time I ordered something this large online, I was very reluctant, but there was no other avenue available to get the item I needed. I was totally floored by your efficiency. You made this so effortless, I'm still in awe of your service all the way from the other side of the country. Bravo! I would not hesitate to use your service again, or recommend Rove Concepts.
The furniture item I ordered was also beautifully crafted and easy to assemble. Kudos to you again.
