Real stories from real customers
We take pride in delivering high-quality products and services, and our customer reviews are a testament to our dedication and excellence. You can read what they have to say about us, and also contribute your own perspective by writing a review. We would love to hear and learn from your experience.
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Excellent service. Great quality products.
Excellent service. Great quality products. Item shipped and delivered very quickly. Highly recommended.
7 years 12 months
Excellent quality furniture and …A great value
Excellent quality furniture and responsive, courteous and efficient customer service.
7 years 12 months
Fine experience
Fine experience
7 years 12 months
Dresser
I ordered a dresser from Rove. It was the perfect thing for the space I needed it in. I had some reservations (mostly about shipping) from the yelp reviews, so I delayed ordering for 4 months while I tried to find something locally. Finally I decided to go for it and it arrived in perfect shape. I did opt for white glove shipping and the delivery guys were fantastic. The piece itself is absolutely gorgeous and everything I hoped it would be. My favorite piece of furniture.
7 years 12 months
love the live chat option and in store …
love the live chat option and in store showroom
7 years 12 months
Easy to navigate website
Easy to navigate website, slick check-out process and great online/chat help too.
7 years 12 months
I love the furniture and I am happy …
I love the furniture and I am happy that customer care made sure that I would receive my order during the appropriate time window.
7 years 12 months
ordered counter stools
ordered counter stools. can't wait for them to arrive.
the mobile site was a bit of a pain, i couldn't complete my order there and had to go to my laptop to complete the transaction
8 years 1 hour
Hunter Bed 8/10
I recently purchased the Hunter Bed and nightstands. The quality of the veneer is very good, there are slight flaws but very unnoticedible unless you do woodworking or make furniture. The assembly was average, on par or at an IKEA level. The color is spot on walnut natural finish and matched other non-rove items. The fit and adjustment is about an 8 out 10. This was the one point that could be improved. I found the embedded screw andchors week and strip from the wood/mdf if you're not cognizant of the amount of torque applied. Better anchors and component alignment would make this furniture set a 10/10. The night stands are good, however the drawer construction/ cam actuated fastener attachment is... okay, not exactly what I expected for the price but seem to be sufficient. More what I'd expect from ikea or a particle board office furniture manufacturer.
8 years 2 hours
You guys are awesome!
Love the live chat, and the website is easy to navigate and checkout was seamless! I also LOVE that you've added an option for free customer pickup as well. Huge bonus!
8 years 11 hours
Human beings Can't Be Replaced
It has still to be delivered, so I can't speak to the final satisfaction of the people receiving the chair. I had some problems with the website. It couldn't seem to accept a difference between payment and delivery. But when I called, the representative solved all problems immediately and, in addition to being efficient,she was charming.
8 years 15 hours
Awesome service!
Awesome service!
8 years 19 hours
Good e-commerce site
Nice design on the site.
8 years 1 day
Clean & Secure Shopping Experience
Clean website and very seamless path to purchase from initial browsing & discovery to confirmed transaction. First time purchaser, fingers crossed the White Glove Service brings items in tip-top shape!! Excited to shop with RC down the road.
8 years 1 day
A quality reproduction of the Hans …
A quality reproduction of the Hans Wegner Wishbone chair at an affordable price.
8 years 1 day
Wonderful experience placing a trade …
Wonderful experience placing a trade order through Rove. The associate was pleasant, helpful, and patiently answered all of my questions. I will happily do business with Rove in the future.
8 years 1 day
Beautiful Chair
Beautiful Chair
A wonderful transaction from the prompt delivery of fabric samples to the actual delivery of the womb chair.
8 years 1 day
Love their style!
Love their style and look forward to receiving my furniture! I ran into some issues during the checkout process on their website but their advisors were helpful.
8 years 2 days
Great products
Great products, seamless shopping experience.
8 years 2 days
Thanks- super efficient and a relaxing …
Thanks- super efficient and a relaxing shop experience!
8 years 3 days
excellent service
excellent service
8 years 3 days
Returns are a nightmare.
Returns are a nightmare.
8 years 5 days
I ordered hunter bedroom furniture …
I ordered hunter bedroom furniture after much search for a quality bedroom set. The furniture arrived in very good packaging and on time. There was no damage and I had no issues. The bed is well-built but bigger than I had imagined. It makes a statement! I love it.
8 years 5 days
The Rove Concepts team was extremely …
The Rove Concepts team was extremely thorough with order details and were able to ship my chair very quickly. I am really grateful to have been introduced to Rove and love my chair!!
8 years 6 days