Trustpilot
5188 Reviews

I loved the designs and how simple and…

I loved the designs and how simple and easy it was to shop on the site!
1 week 5 days

We love Rove!

Kendra is always efficient, professional, and quick to respond when I need to place an order. Ordering goes smoothly, their products are always packed well, and the entire process is easy from beginning to end.
1 week 6 days

Pleasantly surprised

Buying from Rove Concept was a leap of faith. The products weren’t inexpensive, I had not heard of the brand from any friends, I had never been to their physical store and the return policy was limited to damaged goods only. I loved their website and their minimalist yet functional design so I decided to take my chances and I am glad I did. The products are great quality, beautiful looking and very functional. The customer service is prompt, I had some damages on one of the items and they were happy to replace. Overall it was a great experience and an amazing purchase. I will definitely buy more.
1 week 6 days

The customer service was on point and…

The customer service was on point and the merchandise was just as nice in person as it was online.
1 week 6 days

Very helpful​

Very helpful, friendly and accommodating staff when we changed our original order.
2 weeks 1 day

Great to have the chat function

Great to have the chat function. User friendly website. Really helpful representatives. Docking a star because the apparent price is not representative at all of what I ended up paying. I understand that the unusually steep shipping cost is necessary for this business model, but it leads to a shock in moving from shopping to checkout. I expect this is a deterrent for ordinary customers who aren't purchasing in bulk.
2 weeks 1 day

Great selection and online experience

Great selection and online user experience. We asked a question about shipping dates and got a helpful response before the end of the day.
2 weeks 1 day

Roves website is so easy to navigate

Roves website is so easy to navigate. Love the videos of the products so you get a view of all angles. The costumer service chat is also super convenient and a great bonus!
2 weeks 1 day

Very Satisfied

The process was easy and simple. I did my initial research on a desktop computer and then completed the transaction on my mobile phone. I was able to select the items I wanted and input my information quickly. My only critique is that I wish it had been stated more explicitly that an in-stock item and one I pre-ordered would be shipped together, i.e., at the time the pre-ordered one becomes available. Maybe I glossed over this, but perhaps there is a way to make it more clear.
2 weeks 1 day

good choices

Sturdy frame, pillows are very comfortable
2 weeks 1 day

I am not satisfied with the delivery…

I am not satisfied with the delivery company but I like the product. Wish rove concept can change the delivery company.
2 weeks 2 days

I really like the Wishbone barstools.

I really like the Wishbone barstools.
2 weeks 2 days

The RC website is a delight to visit…

The RC website is a delight to visit and the selection of mid century style furniture is second to none.
2 weeks 2 days

good discount for the media stand I…

good discount for the media stand I ordered.
2 weeks 2 days

Great customer service, Quality products

This is my third time to order from Rove, and I had to make changes to my order a few times after measuring my new place, and customer service was easy to work with and very accommodating.
2 weeks 2 days

Easy process, great design

easy order experience, clear expectation on shipping timeline, helpful to have reviews online, etc. great looking products- look forward to receiving my chairs!
2 weeks 2 days

superb customer service!

Rove has provided customer service that far exceeds any online furniture purchase I’ve experienced. The samples arrived lightening fast, and even THEY were beautifully packaged. Juggling was required as to delivery dates of chairs that are not yet in their warehouse and our rep is carefully monitoring that as well. We won’t have the chairs for a month still, due to our new condo possession date but it’s all being orchestrated beautifully by Rove. Very grateful and now I’m not concerned at all by the timing needs.
2 weeks 2 days

The team was extremely helpful

The team was extremely helpful and answered all of my question. I can’t wait to receive my order!
2 weeks 2 days

Great products and very sleek web…

Great products and very sleek web interface for ordering. Have purchased many products. Minor issues with certain items not being immediately available as they are not in stock. In addition some items are available on the Canadian side of the site but not the American side. For example the Barcelona chair is not available on the US part of the site for some reason.
2 weeks 2 days

Great and smooth service!

Great and smooth service! This was my second purchase and satisfied with everything. Wish that out of stock decor will be restocked stood.
2 weeks 2 days

Satisfied customer

I read so many bad reviews of Robe customer service that I was very reluctant to order from them. But relented when I spotted the perfect table for me. My dining table arrived damaged and Rove offered to replace it pronto. I had to convince them that I deserved white glove service the second time in exchange for the trouble and delay, but they came through. I do love the table.
2 weeks 3 days

I just purchased the Truman coffee…

I just purchased the Truman coffee table, I found the online support to be super helpful, and helped us with our decision.
2 weeks 3 days

Great quality

When I called and the item was out of stock, the sales advisor helped and found me available stock. I have ordered several times from Rove Concept and the shipment, the packing and most of amazing quality. With the most beautiful designs. So happy I found Rove concept. Thank you
2 weeks 3 days

Rove Concepts is an amazing company!!

Rove Concepts is an amazing company!!! There team goes above and beyond to help not only with your purchases but assists you along the way!!! Will definitely recommend to everyone and shop more myself!
2 weeks 3 days