Trustpilot
9990 Reviews

Great furniture

Great furniture
2 days 16 hours

Great customer service

It was easy to order. I had a question regarding the colors and called customer service. They were very helpful
2 days 22 hours

Limited Availability

Nice products, but availability for most colors was very limited.
3 days 3 hours

Beautiful furniture!

Beautiful furniture!! Checkout was a bit confusing because I added the protection plan but it didn’t show up on my total. So I still checked out and it asked me again to add it and I added it but the submit button wasn’t working and I reached out about a week ago and still haven’t heard back. But overall love the vibes and design.
3 days 4 hours

The website was easy to use and I…

The website was easy to use and I didn't have any problem finding what I needed. I'm happy with my overall shopping experience.
3 days 4 hours

host was cool

customer service was helpful with connecting me to a host. order is taking a bit longer than expected
3 days 4 hours

Storage unit is great

Storage unit is great. Delivery was not as smooth.
3 days 5 hours

The website is very well laid out for…

The website is very well laid out for shopping. I’m just completing a renovation and have purchased The Anderson Sectional (member). This is my first purchase from RC so if all goes well with my order I’ll be back to spend my voucher on my next item. Great concept!
3 days 7 hours

Couch is comfy but low

Couch is comfy and deep, but sits VERY low to the floor. Currently looking for risers
3 days 7 hours

Shopping online for furniture can be…

Shopping online for furniture can be scary but with Rove it’s easy! Descriptions are very detailed and customer reviews were a great help as well. I even earned credit towards a future purchase.
3 days 10 hours

I bought a Sofa from RoveConcepts but…

I bought a Sofa from RoveConcepts but ordered Coffee table from some nother furniture store because I wanted a little smaller coffee table for my living space. Once I got my Sofa from RoveConcepts and I saw how gorgeous it was, I ended up buying the Coffee Table also from Rove and returned the other coffee table. I just wish it could arrive a little earlier. It’s expected shipping date is mid-late Oct
3 days 21 hours

Easy and nice experience

Simple and easy but good experience overall. Went to the warehouse in Hollywood Florida. Cem was very helpful and informative when we had questions as we looked around. We ordered our couch later that night!
3 days 21 hours

Super helpful customer service

The online chat was extremely efficient and helpful with fixing a change in my order. We haven't received our product yet, but are very much looking forward to it!
4 days 1 hour

Great experience

Great experience. Just wish shipping doesn’t take too long especially for new homeowners who’s excited to get their items. Continue making excellent products and more power
4 days 5 hours

This is my 3rd order with rove…

This is my 3rd order with rove concepts. Everything was very smooth when I placed my order. Ordering something very expensive and custom. I was very impress. Can't wait to receive my order. No problems.
4 days 6 hours

Easy to use website

Easy to use website. Very cool furniture
4 days 6 hours

Easy to navigate

Easy to navigate! Website was easy to use and find items that you were looking for
4 days 7 hours

Exactly what we hoped for

We received our stools and the quality was exactly what we had hoped. We did have an issue with one being received broken, but customer service helped resolve the issue quickly with no hassles and a replacement was sent.
4 days 9 hours

This Nico Sofa that I ordered was after…

This Nico Sofa that I ordered was after looking at a ton of couches/sofas at multiple stores here in the SFO Bay Area. My family back home (in India) finally said a 'Yes' to this piece and it is absolutely gorgeous and stunning. Doesn't look like the sofas I find in every home around. It is chic and classy. Fits right in the space in my living room and adds to its beauty. But my special thanks goes to the Concierge team serving the Fremont Area in CA. The elevator in my building was small for this huge couch and I was amazed to see when the guys did not show even the slightest of reluctance and started carrying the 150lbs heavy couch to my Unit at 3rd floor. These two people are supermen, more than that very well behaved, generous, kind and laborious. I have had ton of experiences with different delivery people but Bechir and his partner were amazing.
4 days 23 hours

Good price, attractive furniture, fast delivery, good customer service, but insufficient notice before delivery, and galaxy gray is a shiny purple, not gray

Ordering was easy and the price was great for the quality and speed of delivery. Figuring out when the furniture would arrive was difficult. No target delivery could be provided in advance (I called and inquired about this). I received a message on a Sunday informing me that the furniture would be arriving two days later, on Tuesday. This gave me very little time to arrange for the removal of my old sofa and chair to make room for the new furniture. The Nico sofa and chair look nice except that the galaxy gray color is overly shiny and it actually looks light purple. I don’t want to deal with returning it so we’re keeping it. The white glove delivery was excellent - the men who delivered the furniture did a great job unpacking and moving the furniture in without damaging anything. Unfortunately the sofa had scrapes on multiple sides from the packaging. As a result, Rove Concepts gave us an appropriate damage discount which we appreciate and will use toward another purchase.
5 days 3 hours

So far so good… waiting on my sectional

So far so good… waiting on my sectional
5 days 18 hours

Our first experience with Rove Concepts…

Our first experience with Rove Concepts is nothing but stellar. De product we offered arrived sooner than expected, at top quality with an additional look book (free). Alle materials are truly top notch. We decided to become members right away. - JP
6 days 3 hours

I received my 8 Aubrey chairs today…

I received my 8 Aubrey chairs today and love them! They came well packaged and they are also well made. They are comfortable and look beautiful! Now I am just waiting for my table to arrive, a bit disappointed that there will be a two month delay for the Winston table to arrive though.
6 days 11 hours

Products are high quality and the white…

Products are high quality and the white glove service was amazing! The products were accurate like the pictures online
6 days 16 hours