Trustpilot
6323 Reviews

We love our outdoor couch...

We love our outdoor couch. We have had huge issues with customer service and one of the other products we have purchased.
1 week 5 days

Excellent experience from order through…

Excellent experience from order through to delivery - our Tulip table arrived in perfect condition! Excellent craftsmanship - we are very happy with our purchase.
1 week 5 days

Easy to purchased what we wanted

Easy to purchased what we wanted. Nice rewards plan and discounts for being member. Looking forward to getting out chairs in the coming weeks.
1 week 5 days

Great customer service

Great customer service. When we received our Merchandise there was a big scratch on one of the chairs. We called and sent a picture. Rove assured us that we would get a new chair once they were in stock. We now have a new chair and are very happy with their service.
1 week 5 days

Amazing Experience

Great products and easy to use website. And the products don’t take forever to arrive. Can’t wait for my new sectional.
1 week 5 days

Amazing Products

Website was easy to use products look amazing. Can’t wait to receive my order. I really enjoy that they let their customer know when they will be receiving the products in their warehouse. Will order again for sure.
1 week 5 days

Easy online shopping experience!

Easy online shopping experience!
1 week 5 days

It was a very easy and seamless…

It was a very easy and seamless process, with a very friendly website. Can’t wait to receive my new sofa.
1 week 6 days

Modern at an affordable price

Great selection of modern Italian and mid-century modern furniture at an accessible price. After looking at other brands I kept coming back for the seeming quality (have not received outdoor furniture order yet) combined with the sleek and well thought-out design with attention to details. The hardest part is waiting for my items to arrive as some were on pre-order two months out! I do wish items would ship as they are available but understand the savings with grouping all order items into a single shipment. Also wish the voucher was available upon order, instead of having to wait until my order is shipped. The timeframe of our project is held up by this annoying detail. I had some questions when ordering and after calling and getting an auto response that they had a higher than usual call volume and that online chat agents were available, I went to the online chat and a representative was helpful and quickly answered all of my questions. I also ordered free fabric swatches for sofa, dining table and chairs I plan to order in the future. The swatches arrived within a few days of ordering. Great service and online shopping experience so far. Excited to receive my items and will leave another review when I do!
1 week 6 days

I love the Tulip table it fits…

I love the Tulip table it fits perfectly in my dining area. I love the height 28". It makes really comfortable to eat. I have also purchased seats for both my formal and dining tables I can't wait to have them.
1 week 6 days

Wonderful experience ordering and easy…

Wonderful experience ordering and easy delivery with lots of communication!
1 week 6 days

Easy ordering process with a user…

Easy ordering process with a user friendly website. Looking forward to receiving our beautiful new sectional!
2 weeks 4 hours

We ordered the Norman counter stools

We ordered the Norman counter stools - I highly recommend you order the sample wood ahead of time. Quality is good.
2 weeks 23 hours

Outdoor Furniture

I ordered a bunch of outdoor furniture, and there was a bit of a mixup and a bent chair, but Rove took care of it. sent me new cushions and a new chair hassle-free. Really nice stuff, and really high quality. I would definitely buy from Rove again.
2 weeks 1 day

LOVE the Norman counter stools

LOVE the Norman counter stools. Absolutely love. They are gorgeous, comfortable and very well built. Great addition to our brand new, modern home.
2 weeks 2 days

Online customer service was helpful

Online customer service was helpful. Was able to find out what items are available for viewing, and scheduled for an appointment. Called the service number many times but did mot go through.
2 weeks 2 days

Purchased the Milo sectional

Purchased the Milo sectional . Gorgeous set very spacious and luxurious look and feel. Better in real life than in the pictures. No surprises. Only concern is delivery. Paid for white glove service and did not get that. Not Rove’s fault, but should look into Avenue moving. Way better company. Will and have bought from Rove since last purchase. A+
2 weeks 2 days

Good quality products and great customer service

Good quality products! Great customer service. Had an issue with one of he 4 chairs I bought but the defective item was promptly replaced hassle free. Highly recommend it.
2 weeks 3 days

The bed looks good

The bed looks good. Great quality
2 weeks 4 days

Rove Review

Firstly, I am really surprised at all the bad reviews!! I have always had excellent communication utilizing the chat feature. I ordered 2 Hunter nightstands in walnut for my friends from their wedding registry. They are simply beautiful. Now, one did arrive damaged. And it took a long time for the in stock options to come in (2 weeks). I contacted them immediately about the nightstand with a Defect, within 48 hours they shipped a new one out to me. I have a Dax sideboard coming to my home as well as a Noah Sectional. I will update a review when I get them! Thanks ROVE!
2 weeks 5 days

Outstanding Service

For 5+ years I looked for the perfect dining chairs. I finally found them at ROVE. I ordered side, arm, and counter height stools (for my kitchen island). The chairs took a long to arrive, similar to lots of things with COVID. When they did arrive there was a slight difference in the stain on some of the chairs, which was disappointing. But when I brought it to ROVE's attention they 'stood on their head' to address my disappointment. The service they provided was OUTSTANDING. I will definitely order from ROVE again...and again.
2 weeks 5 days

Rove was a huge help

Rove was a huge help. We needed 20 chairs and they took care of everything. The Gypsy chairs are perfect!
2 weeks 6 days

Beautiful bar stools

Beautiful bar stools, and my client is beyond thrilled. One stool arrived damaged, and it was totally hassle-free to get a replacement. Thank you!
3 weeks 2 hours

Great experience and product!

Great experience and product!
3 weeks 20 hours