Trustpilot
5195 Reviews

I purchased a gorgeous five-piece Hugo…

I purchased a gorgeous five-piece Hugo velvet sectional for our great room after seeing one of the Rove Concepts pieces on Pinterest. Absolutely love the look and feel of the material and the sturdiness of the seating cushions. The seating area feels expansive and soooo comfortable. Very happy I took the leap and ordered this lovely showpiece!
6 hours 55 min

Good purchasing experience

Website was very easy to navigate. All product information I required was detailed on the product page. Online chat was responsive and informative. Would definitely purchase again. Would be great to have a showroom in Vancouver.
10 hours 37 min

Beautiful modern pieces!

Beautiful modern pieces!
11 hours 3 min

On my 4th purchase from Rove

Service and products from Rove have been first class. Products are as pictured/described and delivery was painless. I will continue to order from Rove in the future
13 hours 12 min

Love shopping at Rove concepts

Love shopping at Rove concepts. They made sure to answer all my questions and the quality of the products are excellent.
15 hours 27 min

Stylish furniture, problems with shipping

The quality of the furniture is really good and the style is modern. But we had to send furniture back twice because they were damaged. Hopefully 3rd time’s the charm. The claims department has been really helpful with the solution.
3 days 7 hours

Products are nice

Products are nice. However the one of the screw holes for one of the chairs I bought was problematic and still trying to determine if chair will assemble properly. Need to assess table top but I haven’t unboxed that yet.
3 days 11 hours

Beautiful, well-made table

I bought the Marcus dining table and it was delivered in about a week. It arrived in a sturdy box and it took maybe 10 min. to assemble the legs. I've been using the table for two weeks now and can say that it's probably the best piece of furniture I've bought for our new house. It's stable, well-made and so easy to adjust. I live in Washington, D.C., so space is an issue (Rove, please think of us small-space city folks in the future! Would love to see more apt. size furniture). The middle leaf is beautiful but we typically leave it out. It's the only regret I have about this table. If you're on the fence about it, just get it, already.
3 days 14 hours

Love the counter stools we bought

Love the counter stools we bought. The site was easy to maneuver and loved the 15% discount! Shipping to our rural location worked like a charm so will definitely keep my eyes wide open for more Rove Concepts furniture.
3 days 18 hours

Excellent chat support

Easy, straight forward online interface with excellent chat support. Great experience and will be back for more!
5 days 18 hours

Online site and service were impressive.

Online site and service were impressive.
6 days 9 hours

Great timely replies

Great timely replies
6 days 11 hours

Great experience with customer care agent

Customer care agent (sorry forgot her name) was extremely helpful with my online purchase as I was having difficulty with selecting the Warehouse Pickup delivery option.
6 days 14 hours

Great Chat Support Experience

The collection is wonderful and the customer service during the chat I had about bedroom collection options was excellent. I would recommend Rove Concepts to others looking for a modern and fresh design for their home.
6 days 15 hours

Very impressed with the order process

Very impressed with the order process. Website was very clear and easy. My order shipped within 6 hours of me placing my order online - that’s fast! I am really looking forward to receiving my order!
6 days 17 hours

Fair quality on reproduction chairs abysmal delivery service

Fair quality on reproduction chairs, the stitching on the seams on the womb chair ordered were puckered and not like the original (a piped seam)... look closely at the pics and the seam can be seen. Delivery service is abysmal and will keep me from purchasing anything from Rove again... not just the cost but the provider won’t let you open the boxes to inspect them before leaving. Room and Board and Joybird have much better delivery services and don’t require the customer to arrange a freight carrier for returns.
6 days 22 hours

The site was easy to navigate and the…

The site was easy to navigate and the onscreen Customer Service was amazing. We got all our questions answered during our shopping experience as if we were in the store talking to a sales agent. Excellent experience and so excited about our new table and chairs!
1 week 5 hours

So far so good

The website was easy to use. It's a beautiful, it was easy to find what I needed and checkout was easy. The only thing that I found difficult/confusing was what happens after my purchase was completed. Will I be contacted when it's ready for delivery? Do I choose my delivery date?, etc. After spending a lot of money on a new piece of furniture I would expect some type of follow up information about delivery. Overall, good experience, just wish there was a better follow up immediately after the order.
1 week 1 day

The tall dresser (Asher) was beautiful…

The tall dresser (Asher) was beautiful and the delivery was seamless. I was only able to view the dresser online but it was true in visual with color and size.
1 week 1 day

Hunter Night Stands and Dresser

I love my Hunter Night Stands and Dressers. They are very sturdy and well made but best of all they look terrific. Delivery guys were very friendly and helpful. Great products, great service. Thanks.
1 week 1 day

Rove customer service and trade program…

Rove customer service and trade program was very responsive in answering any questions and providing quotes.
1 week 1 day

Easy to use website

Easy to use website and I love the pickup option.
1 week 2 days

I easily found what I was looking for…

I easily found what I was looking for at a great price. The checkout process was simple and efficient. I'll be shopping at Rove Concepts again in the near future and would recommend it to others.
1 week 3 days

We ordered two tables from Rove

We ordered two tables from Rove, the Mette Dining Table and the Dolf Oval Coffee Table. We waited 3 months for the delivery but it was well worth it -- the tables are excellent quality and they're exactly what we were looking for!!
1 week 3 days