Trustpilot
4880 Reviews

We love our bed

We love our bed. It is greate quality.
1 day 2 hours

Great product

Great product, easy pick up at warehouse
4 days 9 hours

Warren table

I ordered the Warren table. We loved it, however the glass was not on its best condition. It took a bit of back and forth to illustrate via pictures of a damage glass. Rove ended up sending us a new glass top, still not perfect, but doable. And now I am kind of stuck, because I need to order the chairs, yet concern with the custom order.
5 days 10 hours

Love the bed. Hated the delivery experience.

We love the Asher bed that we ordered. The quality is great and it’s very sturdy (and heavey). The worst part was the delivery. The local delivery company was MIA on several days they said they’d deliver. The Roce concepts team was no better. All they said they could do was follow up with the delivery company because they didn’t have any contacts at the company. It was extremely poorly handled. Other than that, the bed is great!
6 days 9 hours

Loved the bed. Hated the delivery experience and responsiveness.

We love the Asher bed that we ordered. The quality is great and it’s very sturdy (and heavey). The worst part was the delivery. The local delivery company was MIA on several days they said they’d deliver. The Roce concepts team was no better. All they said they could do was follow up with the delivery company because they didn’t have any contacts at the company. It was extremely poorly handled. Other than that, the bed is great!
6 days 9 hours

Awesome quality piece

Bought a gorgeous bed frame. Online purchasing experience was very easy and I was offered assistance if I needed. Since it is an online purchase and you can't see or touch the product beforehand, it was very helpful to obtain samples of the fabric delivered very quickly to my house before committing to the purchase. Delivery was also flawless.
1 week 14 hours

Do Not Purchase the Loren Sofa

The Loren Sofa is poorly designed. Unfortunately, it cost a fortune to ship the couch and it would cost an even greater amount to ship back to Rove so we are pretty much screwed. It's impossible to sit comfortably on this couch. Their false advertising of the woman sitting comfortably on the couch tricked me into thinking I would love the couch. The back is way too low and the width makes it so you can't put your feet on the ground. It forces you to sit cross-legged. The cushion is also really, really firm... On a more positive note, the fabric is amazing and the colour is beautiful but still, pretty much a useless decoration
1 week 2 days

Great company

Great company, excellent customer service! Takes some time to ship to the east coast but worth it! Love my Cloe bed!
1 week 4 days

Overall great, but walnut shade was off

The bed quality feels great and it was reasonably easy to put together. I was a bit thrown off by the walnut color, as it was significantly lighter and more ashy/cool than the swatch on the site. I know these things can be difficult to match, but it is pretty far off. Also, the legs are a darker, warmer shade that match the swatch well. That being said I like the overall look so decided not to return it.
1 week 4 days

Quality product

We've been very satisfied on past orders and hopefully will be again. The samples I asked for were sent very quickly. The service is very friendly and efficient.
1 week 4 days

Lucas TV Stand — Love the style, not the vaneer

I love the style and it was delivered right when they said it would be. My two biggest complaints though; For the price point, the vaneer on my Lucas TV stand is kind of cheap looking. It says it's a wood vaneer, but it looks and feels more like a printed wood pattern. The color online is also much richer and warmer than what it looks like in person. Also, the shipping was a bit of a hassle. I was told if I wanted to get it on a weekend or weeknight I would have to pay ( quite a bit )more for white glove service. This is in addition to the already high price of shipping. That all said, I love the styles on this site, it was shipped well ( no damage at all ) and seems well made. I would definitely order more products from Rove, just not more vaneer.
1 week 5 days

Wishbone chairs

I just received the Wishbone chairs and they are amazing quality and beautiful in details. Very comfortable and extremely well packaged.
1 week 6 days

quick deliver

quick deliver, fast set up
1 week 6 days

Be mindful of return/claim policy

Prompt service. Be aware that the time frame for a claim in cause of a faulty produce is 3 days. I purchased a table, left it the box for more than 3 days, then upon opening the box, discovered a paint defect. The only option I was provided was to spray paint the defect myself.
1 week 6 days

I love my Norman side chairs

I love my Norman side chairs. They are comfortable and look great with my antique kitchen table.
1 week 6 days

Great service

Great service, and all taken care of quickly. Love the product. Would have loved same-day pickup.
1 week 6 days

2nd order: so far, so good

This was my second experience placing an order with Rove Concepts, and I've been just as pleased with their service so far as I was in the past. Their customer service team was highly responsive (answered on the first ring!) and easy to speak with regarding my questions about shipping. The chairs I ordered don't arrive until next week, but so far I've had only strong communication with their team & look forward to receiving my items shortly.
2 weeks 14 hours

Great experience chatting with customer…

Great experience chatting with customer service over the phone and online - had answers to my questions. Lead time for couch was longer than expected.
2 weeks 3 days

Platform bed order

For a longtime we were looking at the Hunter bed for our new bedroom. Finally, before the end of 2018 we decided to make a purchase. I wanted to place the order after office hours but had some problems with their system. However, I was able to send an e-mail to Rove Concepts and the problem was solved the next day by their Sales Representative Ms. Jessica at Rove Concepts. I could not have asked for a better and friendlier service. We are excited about our purchase and are looking forward to receive it soon. Unfortunately their last king size bed sold while we placed the order.
2 weeks 3 days

Rove Rules

Rove offers some of the best design, quality, and value in the industry. I love the ease of the site and the suggested design pairings. My overall experience was top-notch and I look forward to my next purchase.
2 weeks 4 days

Ordering was easy

Ordering was easy. My only critique is that I don't love the minimums for trade discount. $5,000 for a 20% discount is not great and doesn't encourage me to keep purchasing for projects. Otherwise ordering was easy. I can't speak to quality yet.
2 weeks 4 days

An honest review

I absolutely love the dresser and the way it looks. It looks amazing and very modern. My only (and I wish I didnt have it) problem is that the second drawer doesn’t close properly all the time. It gets stuck and doesn’t shut all the way until I force it to and it messes up the smooth experience for me. Other than this, I would’ve been 100% happy with my purchase! I would still recommend to others
2 weeks 5 days

5 Stars

5 Stars. Beautiful furniture with unique, modern styling. Prompt, kind & informative communication throughout transaction. New loyal Rove customers!
2 weeks 5 days

I love your furniture

I love your furniture - but I ordered on an extremely slow website and could not reach customer service. It may have been because it was New Year's Eve...I don't know. I am excited about the delivery of my new table.
2 weeks 5 days