Product Care

Best practice for any piece of furniture takes a general precaution towards unusual environments. As such, we recommend avoiding exposure to direct sunlight, heat or humidity to prevent fading and cracking. Surfaces should be covered when possible to prevent obvious damage. Use coasters and mats under glasses and hot dishes. Please be aware that heavily dyed fabric, like dark wash denim, can transfer to your furniture and cause discoloration.

Why is my furniture uneven?

If your furniture appears to be uneven, check that you floor is level. Many pieces have adjustable bases to accommodate this.

Why is my chair not reclining?

Recliner mechanisms may be stiff initially, but should relax over time.

Our marble tulip tables have two coats of waxy sealant which will provide basic protection; however, due to the porous nature of marble we advise you to be cautious with any spillages. A common assumption is that marble sealers "prevent" stains. This isn't exactly accurate as a sealer only slows the natural rate at which a stone absorbs a liquid.

Sealant does not prevent etching. This is physical damage to the stone and we therefore recommend using coasters, place mats or other surface protectors and avoiding contact with acidic and alkaline foods as best as possible.

To protect and maintain marble, we recommend purchasing a special marble cleaner and an additional sealant, both available at most hardware stores. We recommend re-sealing marble every 1 - 3 years. You can have it sealed either professionally or by yourself.

For more tips on how to clean and seal marble:

http://www.wikihow.com/Clean-Marble

http://www.countertopspecialty.com/granite-sealer.html

Dust with a dry cloth and vacuum for regular maintenance. If stains become apparent, blot stains immediately and wipe surface with a lightly dampened cloth and mild detergent. Do not spot clean; wipe the entire surface area and then dry with a clean cloth. Do not use saddle soap, abrasive cleaners or detergents or ammonia. If necessary, use non-abrasive leather cleaner but spot test to ensure there will be no discoloration. If the stain or blemish is still present, please consult a furniture specialist.

Regular Care 
Vacuum regularly with an upholstery attachment. Flip, rotate and fluff removable cushions regularly to ensure even wear and increase longevity. Feather and down cushions have excellent recovery, but much like down comforters, pillows need to be fluffed frequently to restore their loft. Some feather loss is normal. Vacuuming with an upholstery attachment between the fabric casings and cushions will help prevent feathers from poking through the fabric. To minimize fading, avoid placing your upholstered furniture in direct sunlight. Dark fabrics and natural fibers like cotton are most susceptible to fading. An annual professional cleaning will keep your upholstered furniture looking its best.

Stains 
Treat stains immediately for the best results. Blot up as much of the spill as possible with a clean, dry, white cloth. Don't rub. For small stains, use warm distilled water and blot up the stain with a clean cloth. For large or stubborn stains, we recommend consulting a furniture specialist for professional care. 

For Sandro brand fabrics only (Modern Tweed, Heavy Tweed, Vintage Velvet, New Velvet, Performance Weave, Linen Blend and Linen Weave), you may use Folex® Instant Carpet Spot Remover or Crypton® Purple or Gold Upholstery Stain Remover, which are safe to use on all of our Sandro brand fabrics. Upon use, continue to apply cleaner sparingly and blot until the stain no longer transfers onto the cloth. This may take several attempts. When you’ve removed as much of the stain as possible, blot any remaining cleaner from the fabric. If your spot cleaner recommends a water rinse, apply a small amount of distilled water to the stained area and blot to remove. Tap water may stain or discolor the fabric due to its mineral content. Use a hair dryer on the lowest heat setting to evenly dry the fabric and prevent moisture rings. Be sure to spot test to ensure that there will be no discoloration. If the stain or blemish is still present, please consult a furniture specialist.

Special Note
If you find a "W" on your furniture you are in luck, as it means your piece can be cleaned with water. This would mean you will be safe if you use an upholstery/ carpet cleaner on your spill or stain. This is the most durable type of fabric you can buy and is ideal for furniture that will see a high volume of use or spills (dining room chairs, living room couches and chairs).

Fabric Content
Upholstery options will vary from content make-up to durability.

Classic Bouclé Wool (Rove Classics)
40% Bouclé Wool, 60% Polyester 
23,000 double rub count per Martindale Method

Premium Cashmere Wool (Rove Classics)
100% Wool
28,000 double rub count per Martindale Method

Camira Tweed (Rove Classics)
60% Virgin Wool, 40% Hemp
50,000 double rub count per Martindale Method
60,000 double rub count for Gravel per Martindale Method

Modern Tweed (Sandro)
90% Polyester, 10% Acrylic 
30,000 double rub count per Wyzenbeek Method

Heavy Tweed (Sandro)
50% Polyester, 50% Acrylic 
30,000 double rub count per Wyzenbeek Method

Vintage Velvet (Sandro)
100% Polyester 
30,000 double rub count per Wyzenbeek Method

New Velvet (Sandro)
70% polyester, 30% viscose
25,000 double rub count per Wyzenbeek Method

Pebble Weave (Sandro)
18% linen, 40% acrylic, 15% polyester, 27% cotton 
25,000 double rub count per Wyzenbeek Method

Performance Weave (Sandro)
100% polyester
35,000 double rub count per Wyzenbeek Method

Linen Blend (Sandro)
14% polyester, 9% cotton, 54% viscose, 23% linen 
25,000 double rub count per Wyzenbeek Method

Linen Weave (Sandro)
54% viscose, 23% linen, 14% polyester, 9% cotton 
25,000 double rub count per Wyzenbeek Method

Baltic Mist, Grey, Dark Grey, Dark Blue Fabric (Kure)
100% Polyester
15,000 double rub count per Wyzenbeek Method

Cushions may appear creased when removed from packaging upon arrival. When air begins to circulate, they will return to their original form. Fluff cushions weekly to keep them full and rotate regularly if possible.

Once a month, surface clean with a soft cloth and quality cleaner specified for wood along the grain according to the manufacturer’s instructions. Twice a year, polish with a quality wooden furniture polish. Do not use aerosol cleaners or polishes, or oil-based, wax or abrasive polishes. If stains occur, blot immediately and apply a non-aerosol, non-abrasive wood cleaner according to the manufacturer’s instructions. Spot test to ensure there will be no discoloration. If the stain or blemish is still present, please consult a furniture specialist.

The paper cord seating is lightly waxed to prevent general discoloration and resistance; however, it is not fully invincible to stains, particularly of wine and oil. Unfortunately, there is no specific cleaning product available on the market for paper cord material. Our recommendation, in the event of a spill, is to clean immediately using a damp cloth to wipe off the stain as best as possible. Never use harsh soaps or cleaning liquids as they can damage the material. You may consider using plain soap flakes dissolved in water as a simple cleaning solution.

For more information on this method, please refer to: 

http://www.wegnerwishbonechair.com/2013/08/cleaning-the-wishbone-chair-p...

http://www.modernchairrestoration.com/ 

Hardware may loosen over time. Check the stability of tables and chairs regularly to make sure all connections are tight. You may, from time to time, need to tighten bolts and other parts.