Elly: I picked up our order at DWS Logistics in Delta, B.C., yesterday, December 22, 2015. As with an earlier Rove order, also picked up at DWS, the process was smooth, and the warehouse staff were helpful in getting the goods loaded into the van. Our PK 31 sofa and chair, in black Palermo leather, are now unpacked and in their intended location around our fireplace. We haven't yet gone over the pieces with a magnifying glass, but we have had a pretty good look at them. Our initial impression is that they are built of very good quality materials, and that all hand work is also of a high quality. A little smoother line along the stitching on the bottom of the arms might be possible. Otherwise, the leatherwork is excellent. The sofa and chair are quite beautiful, and looking at them, one immediately senses the quality of their design, and manufacture. This is our second experience with Rove Concepts, and we are still quite pleased with all aspects of the company, from sales, and manufacture, to the successful shipping of our furniture to their warehouse. We look forward to our next purchase with Rove in the near future.