Trustpilot
8495 Reviews

While I was picking the chairs/table

While I was picking the chairs/table, I was chatting with an agent the whole time. She solved my questions about the color of the wood, as well as indicated the number of chairs. She told me everything I needed to know, even the estimated time of delivery. I am still decorating my house and I will definitely continue asking the agents for ideas and valuable suggestions.
3 hours 2 min

Great quality and fast delivery

I read the reviews but they seemed too good to be true. I went ahead and ordered anyway and was very pleasantly surprised! Great quality and super fast delivery. I’ll surely order from Rove again.
4 hours 23 min

Great shopping experience...

Great shopping experience...furniture looks very promising. Can’t wait to receive my merchandise.
8 hours 12 min

Bought a couch

Bought a couch, the only thing I don’t like is all the extra fees & shippings costs associated. You guys make me feel like I’m getting a deal on the front end as a member but by the time I checked I end up paying the same price as a non member.
9 hours 3 min

Contemporary Table and Chairs

We LOVE our new table and chairs! They were just what we were looking for, and are perfect! The customer service at ROVE is also superb! -Stacey Lewis
10 hours 43 min

Amazing website

Amazing website, chat was very useful and swatches super important in deciding what material for my porter couch!
12 hours 49 min

Nitpicking!

The furnitures are absolutely stunning and you can find anything from classic to more modern look. I did not give 5 stars just because the section of the product page where they list the dimensions can be a bit more precise. For example, they could easily list how big the drawers are in the TV console that I bought.
14 hours 43 min

Overall a good experience

Overall a good experience. The website is beautiful and easy to navigate. I had some detailed questions relating to the bed I ordered regarding the support for my particular mattress type. It took a bit longer than I would have liked to get the response back. I had reached out several times by phone (no response) and chat. The third person that I connected with via chat was helpful and provided me a photograph of the bed base which was what I needed.
17 hours 54 min

It can be difficult to trust buying…

It can be difficult to trust buying online, but I have faith in my order with Rove Concepts
1 day 53 min

We love your catalog!

We love your catalog!! We ordered some gorgeous bar stools. Can't wait until they come.
1 day 8 hours

Site was easy to navigate and use for…

Site was easy to navigate and use for purchasing furniture.
1 day 9 hours

It was super easy and smooth

It was super easy and smooth! I can't wait to get my couch.
1 day 13 hours

No issues with product selection or…

No issues with product selection or payment.
1 day 13 hours

The best store I have ever buy!

The best store I have ever buy!! the shipping was a little too long but the wait was worth it! everything was like described and very good quality furniture, every time someone come home the first thing they ask is where is my furniture from! its very different from the common furniture stores, I will keep buying all my furniture from this store!
1 day 14 hours

Beautiful furniture and great customer…

Beautiful furniture and great customer service! Haven't received it yet but very excited to get my new ottoman!
1 day 14 hours

Great Service

Have not received my products at this time, however, I have been very pleased thus far with the service and experience. I appreciate the very quick shipping confirmation email/explanation and am looking forward to being a member as we style our new home.
1 day 14 hours

Wrong order but good results

The product is of excellent quality. I like my angelo dinning chairs very much. However they did a mistake in my order: they sent me 2 chairs in the wrong color. But you know what? It even look better this way in my dinning room, Rove concept offer me a discount for the wrong chairs and I am happy to keep them!
1 day 18 hours

Shopping experience with Rove Concepts…

Shopping experience with Rove Concepts was fast and easy. The website is easy to navigate and looking forward to further shopping!!
1 day 19 hours

Great product, many thanks!

Great product, many thanks
2 days 3 hours

Returning customer!

This is our third time purchasing from Rove. We LOVE the quality and uniqueness of their furniture. It's amazing! Couldn't be happier...worth the wait for the cross country shipping.
2 days 4 hours

I am so excited to see these chairs in…

I am so excited to see these chairs in person! The ordering process was easy and straightforward. Love the quality of products from Rove.
2 days 14 hours

it was a great website and user-friend…

it was a great website and user-friend online shopping platform.
2 days 15 hours

The selection of products is great and…

The selection of products is great and the site is easy to navigate with access to product info and dimensions etc. The only reason we rated 4 stars and not 5 is that the clarity of pre-order was not perfectly clear on expected date we would receive the product. Chatting with customer support helped resolve our confusion however!
2 days 17 hours

Rove Concepts best kept Canadian secret

The posted communication was ongoing. The product exceed my expectation. I only wish it would be a quicker delivery from start to finish as it did take 16 weeks BUT under these new circumstances ( pandemic) its understandable and acceptable. Delivered with care!( that was extremely important) Next order already in que!
2 days 17 hours