Trustpilot
9484 Reviews

Rove's website is easy to navigate.

Rove's website is easy to navigate.
49 min 9 sec

Website was easy to navigate

Website was easy to navigate, as was selecting an item, probably because Rove doesn't have many items for sale.
1 hour 34 min

It was a very easy process to make a…

It was a very easy process to make a purchase.
2 hours 29 min

To be honest

To be honest, I was a little concern when placing the order online, while it looks like a good fit from the pictures. The counter stools are beautiful and comfortable to sit. They meet all my expectation :)
3 hours 2 min

technical difficulties

I was having trouble adding a different shipping from billing address - used the chat line and attendant was very helpful. I like the feedback upon purchase and feel I had a great customer service experience. Am very excited to receive my first product order from Rove!
6 hours 11 min

Very easy to order the right item and…

Very easy to order the right item and had a great experience! Highly recommended
6 hours 18 min

Quick response and very friendly.

Quick response and very friendly. Quick try to resolve order inquiry
6 hours 52 min

Our first purchase

This is our first purchase from Rove and we are super happy with how easy it was to navigate on the website, review the variety of selection and be advised of expected delivery timelines. We are looking forward to our items and future purchases!
7 hours 27 min

So far so good

So far so good, love the selection and prices! Haven't received the order yet but the experience so far has been great. Lucky to have found Rove!
9 hours 44 min

Overall good experience online

Overall good experience online. I was hesitant to order because I knew I would have to wait a long time for delivery, also the scale of the furniture seemed small by the measurements. I decided to order anyway because the porter collection is the exact style I am going for. Also it sucks that I have to wait until delivery to receive my voucher. There is another piece I would like to put it towards but I’ll just have to wait… and probably have to wait even longer for it to be delivered.
11 hours 18 min

Customer service called me back within…

Customer service called me back within 15 minutes and had answers to all of my questions. The representative was very knowledgeable and made recommendations on ordering and checking out the customer gallery.
16 hours 18 min

Very addictive design and quality

Very addictive design and quality
17 hours 5 min

Rove Concepts Review

The website worked well and made it easy to order and view exactly what I wanted. It was also easy to see exactly what we were purchasing i.e. the membership and our items. I am satisfied about my experience.
19 hours 12 min

Top quality

Top quality, even better customer service.
1 day 2 hours

Navigating the site was easy

Navigating the site was easy. Checkout was a breeze. I’m excited to receive my purchase.
1 day 6 hours

I have not received my order yet...But…

I have not received my order yet...But the ordering process went well.
1 day 13 hours

The compact sofas

The compact sofas, poufs and tables are what I was expecting (quality), but one of the left arm section of the compact sofa has a little dirt on the seat cushions. I have photos from delivery and will reach out to Mr. Cunningham.
1 day 13 hours

The process was very good easy and…

The process was very good easy and simple to use.
1 day 14 hours

Very helpful and great attention

Very helpful and a great attention, my requirement was solved very quick.
2 days 25 min

Never Confirmed Payment

Everything was great; the only thing that made me a bit nervous was that when my payment was processing, the page never turned over to a confirmation and I didn’t know if it had gone through until I got the email.
2 days 4 hours

Easy to find nice furnitures fro my new…

Easy to find nice furnitures fro my new home. Customer service is quick and helpful.
3 days 4 hours

the customer service was very good

the customer service was very good Amanda was the person who helped me with the order thanks so much
3 days 11 hours

Outstanding customer service

Outstanding customer service
3 days 12 hours

So good I’m coming back for more…

I purchased five beautiful kitchen stools a year ago for our Lakehouse. Everybody who enters the house comments on how fabulous they are! I referred Rove Concepts to a number of my friends looking for contemporary, high-quality furniture. I just purchased two dining room chairs and can’t wait for them to arrive!
3 days 14 hours