Trustpilot
5836 Reviews

Excellent Organic Bamboo Bedding

Very comfortable and feels luxurious
1 hour 19 min

The Xander bed is beautiful

The Xander bed is beautiful, and came well packaged. Assembly took a while but everything fit together and feels VERY solid. Back order and shipping took a while but worth it.
5 hours 21 min

Great product and customer service

Second purchase from Rove. The Penelope chairs are really nice, unique and solidly made. Picked up ourselves and wanted to add pillows to our order. Customer service went above and beyond to add the pillows so we wouldn’t need to make another trip. Thanks!
6 hours 13 min

Excited for new sofa

Delivery of sofa was smooth and communication very good. The sofa looks great and same colour as in photos on the website. We’re planning to order two extra pillows as the two is comes with are not enough. It is quite a firm sofa, but very elegant and we look forward to sitting on it.
1 day 12 hours

Bamboo sheets are the softest sheets…

Bamboo sheets are the softest sheets I've ever laid my body on. The night stand was joren and was the second piece to make the set. Love it. I've always enjoyed the packaging that their products come in. You know the furniture will make it to you with no damage so gives you some peace of mind.
1 day 15 hours

My Wish for Wishbone Counter Stools Comes True!

I've been looking and researching for new counter (height) stools for some time. I wished for high quality and a good price point. Success with the classic Wishbone Counter Stools. Interetingly enough, I also cared greatly about reviews and customer service. My counter stools arrived in impressive packaging. However, one of the chairs had a single leg with some damage. I wrote them and it has been nothing but clear, timely and customer-focused responses. They are problem-solvers and I remain a very happy customer. Their products are gorgeous but most importantly, they care about their customers.
2 days 8 hours

Some of our pieces arrived broken…

Some of our pieces arrived broken several times in a row but customer service was solid. Overall it took a lot longer than expected to get what we ordered.
2 days 8 hours

I purchased a Sophia sectional…

I purchased a Sophia sectional recently, and it was a seamless experience. The sectional is comfy and sturdy, and the plush weave fabric feels quite tough as well. It seems to me that people have had very mixed experiences with their deliveries in the past, but the my experience with their delivery company (EFW) was perfectly fine. They shipped it from LA to NYC in just a few days. When I sent EFW an email, they responded promptly. The two guys they sent to deliver and build my sectional couldn't have been nicer. Overall, I'm quite happy with the whole experience, and I will definitely buy from Rove Concepts again in the future.
3 days 4 hours

I LOVE my new Winston Media console

I LOVE my new Winston Media console. It is absolutely gorgeous and unique. Delivery was a bit of an issue but Emily and the customer service team went above and beyond. Thank you Rove! I'm so pleased to have Rove in my home.
3 days 11 hours

Top of the line products and customer service

Products are sturdy and beautifully made. Customer service is top-notch.
4 days 12 hours

The table arrived but no instructions…

The table arrived but no instructions to assemble or care.
5 days 8 hours

I bought the Hunter Bed

I bought the Hunter Bed. its built quality was beyond exceptional. I bought the walnut dressser almost instantly after. This company will not disappoint.
6 days 22 hours

Customer care was above average

Customer care was okay. Many questions were answered when I called but not all. It helped me make an informed decision regarding my purchase. Nevertheless, the shopping experience could be improved if there were satellite showroom stores throughout the US that would allow customer to see the product firsthand. It’s a great idea to offer free swatches on the fabrics, but overall it adds time to the purchase decision making.
1 week 2 hours

Rove Concept all I can say is wow

Rove Concept all I can say is wow. Nice quality furniture and excellent customer service
1 week 19 hours

very beautiful furniture

absolutely gorgeous couch, comfortable too. reasonably well packaged, great value.
1 week 1 day

Excellent service excellent product

Excellent service excellent product! top notch customer service! Beyond amazing experience ordering from them.
1 week 1 day

Comfortable, sturdy and nice looking stools

Ordered 4 of the Aubrey Counter Stools. Arrived quickly. Packaging was good. No assembly required. They are nice looking, very comfortable and sturdy. I am very happy about this purchase.
1 week 1 day

No idea why we can't review the product…

Bennett Media Console - 55" No idea why we can't review the product we bought on Rove Concepts page for the product. Is this so they can control which reviews get on their site? The unit came in perfect condition and looks great BUT, after putting the components in it (TiVo, Apple TV, etc) and running the cables out the small hole in back, we were shocked that the temperature inside was over 100 degrees, while the room temp was about 65-70. This is obviously very bad for the components, and we had to cut with a jigsaw a large rectangular opening in the back of unit to properly vent it. Sucks to get a new piece of furniture and have to cut it and alter it to make it work correctly/safely. It definitely should have a large cutout panel in back covered in mesh for proper ventilation. After our surgery on it, the component compartment is now much cooler!
1 week 1 day

great products!

I have nothing else to say other that the quality of the product is there. It's beautiful, shipping was quick, white glove service was great, communicating with them was efficient.
1 week 1 day

Not so comfortable!

Giving Rove a 4 star review because I love the product designing finish. I would have given it a 5 if the sofa was more comfortable. When initially looking to purchase the sofa we went to the store to see and feel the comfort of the product and we were very satisfied. However none of those sectionals displayed were the appropriate size for our space. We chose a sectional with a large chaise and fit our space great however once we actually got it and put it together it was not very comfortable. When you sit on it you can feel frame coming through. The solution from Rove was not what I wanted to hear but I went ahead and purchased some extra cushion for the sectional. The cushion needed to change the feel does not fit inside the cushions so I put between frame and cushions and it felt great. only problem is it rises the cushions high so you can see the cushions. Im hoping over time it will settle in because it does feel great. This sectional called the Hugo should have this problem solved by production before shipping more as the info on the Rove site says it's comfortable. But as I said I love the look and I went ahead and brought another piece of furniture from Rogue.
2 weeks 1 day

Asher TV Stand

Love love our Asher tv stand! Delivery was a lot quicker than I had expected it to be and the tv stand itself is perfect for our new home.
2 weeks 1 day

RAVE review for Rove!

I have made numerous calls to the sales office and the Rove store in California. Every conversation has been wonderful, whether it was locating a swatch or getting additional measurements and clarification on the piece I was looking at. OUTSTANDING CUSTOMER SERVICE. Karla at the California store is AMAZING! Jason in sales- AWESOME!
2 weeks 2 days

Great sofa

Great sofa - even better looking in person
2 weeks 2 days

Womb chair and ottoman is FABULOUS!

We ordered a womb chair and ottoman from your ROVE CONCEPTS online store. Love, Love, Love the chair! The red color was true to the color depicted online, the chair is comfortable and vey well made. The delivery was on time as promised. The chair was very well wrapped for shipment. I would definitely recommend Rove and the shopping experience. Thank you!
2 weeks 3 days