Trustpilot
3019 Reviews

Amazing customer service and products

October 23, 2017
Seamless online experience, excellent customer service and high-quality products. I'd order online again and recommend Rove to anyone!

Love the womb chair and foot stool we …

October 23, 2017
Love the womb chair and foot stool we ordered from Rove. Came quickly, looks fantastic and is so comfortable, we now fight over who gets to sit in the chair :)

Nice furniture and accessories

October 23, 2017
Nice furniture and accessories - showroom hours too limited.

Easy site to navigate and find what you …

October 23, 2017
Easy site to navigate and find what you want.

Beautiful furniture at affordable …

October 23, 2017
Beautiful furniture at affordable prices - awaiting delivery and expect not to be disappointed.

My overall experience was fine

October 23, 2017
My overall experience was fine. I love the merchandise....Only complaint was that I kept putting a lamp in the cart which was on sale for $49 but kept going in as $99. I could not get that to be reflected.

Had some issues with my delivery but …

October 22, 2017
Had some issues with my delivery but was impressed by customer service working to resolve the issue

Look great and excellent delivery.

October 22, 2017
Look great and excellent delivery.

So far

October 22, 2017
So far, the quality of the products have been excellent!

the products looked nice and pricing …

October 21, 2017
the products looked nice and pricing was pretty good. i wasn't able to use the coupon code on my final sale item but that was not indicated anywhere on the site. hoping the sofa looks as good in real life as online,

I had spoke to Carsen

October 21, 2017
I had spoke to Carsen, she had excellent customer service and was very knowledgeable about the products she was selling. Overall great experience when ordering multiple items!

Hi there!

October 21, 2017
Hi there! I would not hesitate to order and I will from Rove Concepts again! I'm very picky!

because this was the first time i used …

October 20, 2017
because this was the first time i used the Rove site, i was a bit confused about how things were set up. the site is not the easiest website to navigate before you get a feel for it.i did use the chat function on the site and was able to better understand how products were listed. i bought the Hunter bed and two Hunter end tables. it would have been easier had the bed and table been grouped in a way that they could have been bought from the same page. i had to maneuver from the "beds" section to and from the "end table" section to make the purchase. I still don't know why the same end tables were two different prices, even tho' i did ask that question in a chat session. however, still confused about that.

Milo sofa - online order

October 20, 2017
I ordered a sofa online. I thought the website was very informative and easy to navigate. The shipping prices were a bit higher than other companies, but the sofa itself was well priced.

Rove concepts online chat feature was …

October 20, 2017
Rove concepts online chat feature was great. very helpful people answering all my questions.

MidCentury Modern Bliss

October 20, 2017
The furniture is beautiful and one of my favorites for midcentury modern furniture. I purchased the Grayson Tall Dresser. It shipped and arrived pretty quickly and looks great. One of the drawer glides was defective and prevented the top drawer from opening properly. customer service was helpful in locating and shipping a replacement part from the manufacturer (unfortunately it took a while to ship). The defective part was easy to replace and the drawer slides beautifully now. All-in-all one of the better online furniture sites. Very sleek, hi-end products and good customer service.

I had a great experience shopping …

October 19, 2017
I had a great experience shopping online, the chat was great. Emily helped me out with all my doubts and got back to me quickly. The website is easy for shopping and to add all my info and credit card details. I would recommend Rove to everyone.

The furniture selection is outstanding

October 19, 2017
The furniture selection is outstanding

I really like how easy is to shop in the website.

October 19, 2017
I really like the diagnosis of the website, very easy to navigate, but I was confused by the price of shipment, it seemed that it was $89 for any item

I have gotten great customer service at …

October 19, 2017
I have gotten great customer service at Rove. I ordered a few things, one is the Truman Table which will be delivered tomorrow. Excited. Will keep you posted if the quality online matches what I get in person.

Amazing customer service

October 19, 2017
Amazing customer service, both on the phone and online! Thanks again!

Hugo Review

October 19, 2017
Quick & easy online experience. Great deal on a quality item! Beautiful selections.

Rove is great!

October 18, 2017
Rove is great!

Coffee Table Online Purchase

October 18, 2017
Found the coffee table on Saturday online, tried live chat to see if there was any inventory of this at the Vancouver Showroom. After 5 minutes of no response I called the number (provided on chat reply) and received a quick answer. I was informed the coffee table was at the Showroom to view and 5 were on preorder to the warehouse. Unfortunately this table was not at the Showroom when I went later that day, but the employees did point us in the direction of a couple of products made from the same material. I ordered this product online and livechat was quick to respond and let me know how remove the delivery fee due to picking up the item at the warehouse. Looking forward to adding this piece of furniture to our place!