Trustpilot
2462 Reviews

Very easy to use web site

July 28, 2017
Very easy to use web site with lots is choices. Great variety of products. Easy and speedy check out.

Purchase a dining table from the Rove …

July 28, 2017
Purchase a dining table from the Rove showroom in Fairview. Very friendly staff to answer questions but no pressure sales. Orders can be done on line if you want to think about a piece when you are in your home. Delivery was exceptional, probably the best I have seen.

We received a damaged Truman Coffee …

July 27, 2017
We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.

We received a damaged Truman Coffee …

July 27, 2017
We received a damaged Truman Coffee Table and when I requested a refund I was told that it would be considered a buyers remorse and that I will be required to pay for the shipping of the item in original form. Additionally I came to find the same coffee table at a lower price advertised on the site a week after my order and they refused to price match their own lower price.

Good service

July 27, 2017
Good service! We can't wait for our furniture.

Great experience with Rove

July 27, 2017
Great experience with Rove! Very easy ordering process. Great products. Great customer service.

Experience was seamless

July 27, 2017
Experience was seamless. I would definitely recommend Rove Concepts.

The shopping and checkout as easy.

July 27, 2017
The shopping and checkout as easy.

Customer Satisfaction Excellent

July 26, 2017
I give Rove Concepts 5 stars because of their extraordinary customer satisfaction policy. I bought a Nilsson TV stand. It was expensive and it unfortunately arrived damaged. Without argument of any kind, Rove send me another brand new one. Rove did not charge me. Rove did not have me ship the damaged one back and instead let me keep it.

Fantastic customer service.

July 26, 2017
Fantastic customer service.

White oval table -- just average

July 26, 2017
Bought the oval white table and the finish on the top of the table is poorly done. On the side, you can see paint drips and the finish does not match the base (the base is glossy white, the top is matt white.) If it was not such a pain to return (the table is large and heavy) I would do so.

Above & Beyond

July 26, 2017
I had an issue with my order. Rove solved my problem and then some!

Great staff on the phone

July 25, 2017
Great staff on the phone, very accommodating and had all the answers to my questions, quickly. They even went out of their way to try and accommodate a delivery on a specific date. Furniture appears to be very high end, I look forward to receiving my purchases and setting them up! Site is very well laid out.

Great website and super friendly staff …

July 25, 2017
Great website and super friendly staff who immediately answered all my questions. It was also nice that they sent free samples, which made it easier to order the sofa online.

Promot and competent sales service

July 25, 2017
Phoned in and received prompt and competent sales service. Keep it up!

Highly recommend!

July 25, 2017
We ordered the oval tulip table, DSW chairs, and a wine cabinet through our interior designer. We are so pleased with the items - they are modern, high quality, and fit perfectly for our small space while still being extremely functional. These items really make our place feel like home! Highly recommend to anyone.

The website is easy to navigate and …

July 25, 2017
The website is easy to navigate and information simple to find. the products look great and I'm looking forward to getting my Eiffel chairs soon.

Online shopping at its best

July 25, 2017
Online shopping at its best. Very easy to navigate, and emails provided accurate confirmation and shipping tracking.

Great quality

July 25, 2017
Ordered a DSW Counter stool, very easy to assemble. Very functional and perfect for my kitchen counter.

Beautiful addition to my kitchen

July 24, 2017
These chairs look even better in person. Beautiful design and finishes. I'm so happy.

Samples arrived so quickly

July 24, 2017
Love how quickly the samples arrived. A little thing - but the packaging was perfect. I also spoke with Siobhan in customer care - super helpful! I have ordered almost everything I need to furnish my new space from Rove Concepts. So happy that I found them )

Great web site great furniture

July 24, 2017
Great web site great furniture. I'll give them five stars when they ship

Great experience

July 24, 2017
Great experience. Will order again

The online shopping experience was such …

July 24, 2017
The online shopping experience was such a breeze, and it was so helpful as a small business owner that they offered financing. I can't wait for my table to arrive.