color and return service January 12, 2017
The price is great and so far the construction seems to hold up. The issue I have is that the color advertised on the website did not match the actual color in our space. We got the orange ones, and since there are no photos of the actual orange chairs, there was no way to know that they weren't tangerine orange as shown on the site, but halloween orange.
Then, I called to ask if we could return just the plastic seats and exchange them for black, but was told we'd have to return the entire chair. This makes is far more cumbersome and expensive to return, and they didn't offer to pay for the return themselves. So we ended up keeping them, but were a bit disappointed.
I will say, I do like the chairs, especially for the price.