Trustpilot
4208 Reviews

Molded Plastic Chairs

August 18, 2018
I ordered 4 DSW molded plastic side chairs with the wooden dowel base. Ordering was quick and easy. Communication via email with a sales manager was timely and helpful. I have not yet received the chairs but I have a couple of DAW molded plastic armchairs with the wooden dowel base and they are of good quality and were easy to assemble.

Pretty straightforward

August 18, 2018
Pretty straightforward. Expensive. See what you like, and order it.

Good quality for a good price!

August 18, 2018
Good quality for a good price!

Nice people

August 17, 2018
Nice people, crappy mobile app

Have not received the Sofa yet but the…

August 17, 2018
Have not received the Sofa yet but the service so far has been incredible. I must have called their support staff 5x to understand the specifics of the sofa, the order process etc. and always received a knowledgeable response. Will review the sofa once it arrives.

been shopping here often this year.

August 17, 2018
been shopping here often this year.. been excellent

Quality products at reasonable prices

August 16, 2018
Quality products at reasonable prices. Quick delivery

Had some concerns about shipping…

August 16, 2018
Had some concerns about shipping options but the chat support lady helped me out right away! It was very fast customer service!

Beautiful products, great customer service

August 16, 2018
We have now ordered furniture for both our bedroom and our kitchen through Rove Concepts. We have been so pleased with the quality of the pieces - they are durable and beautiful. We had to change our delivery date and location multiple times due to a delayed move, and the customer service team was flexible and friendly. We always were able to talk to an actual person, which was refreshing.

Website is well designed and very user…

August 16, 2018
Website is well designed and very user friendly. Employees are always checking in to see if the customer needs help and they are quick at responding to any questions

Good customer service

August 16, 2018
I've had a good experience working with Rove Concepts customer service to resolve my claim. The Andrej TV Console that I've ordered came in very fast, but had a small nick at one of the corners. I've opened an online claim and was offered few resolution options. It does take them few days to respond to your questions, but they always do and in very polite manner. Kristine, from Rove Concepts, took care of my claim to my grate satisfaction. And I do love my Andrej TV Console. I'm designing the whole room around it.

Great service and great to be able to…

August 15, 2018
Great service and great to be able to pick up furniture right from wearhouse near my house so that I could save delivery fee. People at wearhouse were very friendly and helped to load furniture in our pickup truck. We are very happy that Lucas tv stand is beautiful and very sturdy. I just made my second purchase! :)

I have been looking for the right couch…

August 15, 2018
I have been looking for the right couch not like everyone else has. I came across rove I love the beige leather couch and 2 side chairs. The quality is the best I have seen. So soft. I’m going light modern look. The light beige looks great with whites, greys and jewels tones. I couldn’t say enough about what I bought!!

Great ordering process and happy to be…

August 15, 2018
Great ordering process and happy to be able to pick up direct from the warehouse.

UX Designer Review of Site

August 15, 2018
As a UX Designer, I found the site to be free of clutter, relevant information, easy to find dimensions of the product, and overall nice design aesthetic. The site inspires me to peruse more products and I don't feel inundated with information that I may or may not need. Great job.

I needed to adjust a part of my order…

August 14, 2018
I needed to adjust a part of my order retroactively and Rove customer service was quick and accommodating.

Good design

August 14, 2018
Good design and quality materials, long waiting time.

Not your generic mass produced…

August 14, 2018
Not your generic mass produced furniture.

Good customer service

August 14, 2018
Good customer service

Great ordering process

August 13, 2018
Great ordering process, have yet to receive my goods but hopefully delivery is just as easy.

Would recommend

August 13, 2018
Would recommend, easy online process to order.

Great process

August 13, 2018
Great process, just wished there was an expedited shipping option.

Easy shopping experience

August 12, 2018
Easy shopping experience. Plus the chat was very helpful!

Rove Concepts designs are trendy

August 12, 2018
Rove Concepts designs are trendy, modern and fit to every budget. I have already bought a TV console for the first time purchase with Rove Concepts. I am very pleased with the materials when I first saw it. So I continue to buy a dining room sideboard and a dining table, and I have confidence in their quality now. I will continue to buy some dining chairs, but they are not in stock now.