Trustpilot
4700 Reviews

I have not received my chairs yet but…

I have not received my chairs yet but the checkout experience was great!
November 26, 2018

Helpful and friendly

Very helpful on the chat, answered all my questions and super friendly!
November 26, 2018

Love the furniture, look of the site, not so much site performance

Love the furniture, the site looks great but is a little slow, the little header cart isn’t always updated from every view. My one concern is seeing items in group photos that aren’t available for sale like the Linnea outdoor sofa.
November 26, 2018

Fast shipping

This is our first order at Rove Concepts. The order was processed rightaway and our new furniture shipped the next day. Very impressed so far. ( we will post another review after receiving our furniture).
November 26, 2018

I have ordered several items over the…

I have ordered several items over the last few months and have been pleased with the quality and style of the pieces.
November 26, 2018

I love your selection of furniture and…

I love your selection of furniture and we are very excited about the wishbone stools we ordered. Everything I have seen from your store is high quality and beautiful. Thank you!
November 26, 2018

Super Helpful Customer Service

I bought 6 chairs that were on sale during Black Friday. When I added them to my cart, only a few were discounted. I called customer service and they immediately applied the sale price to all 6 items. They also changed the shipping to local pick up. It was quick and pleasant.
November 26, 2018

Awesome company!!

Awesome service! Awesome products! And when you reach out to them online, they’re prompt to reply and very helpful! Thanks so much!
November 26, 2018

good quality (had a slight issue with…

good quality (had a slight issue with one of the chair mounting points - but figured out a solution), quick shipment with no damage.
November 26, 2018

Great designs

Great designs. Easy to use site. Excellent prices.
November 26, 2018

I love the curated selection from Rove…

I love the curated selection from Rove Concepts. They had the best prices online for the tulip side tables I ordered. Love the fact that they are a Canadian company.
November 26, 2018

I am pleased so far with service

I am pleased so far with service. I’m a little disappointed that my entire order won’t ship until my special orders are complete. Since we are moving to a new house without furniture this is a bit inconvenient. Thank you
November 26, 2018

Rove Concepts has an excellent website!

Rove Concepts has an excellent website. Their free samples shipped quickly and we were able to make our selection of furniture with confidence. Will definitely purchase from them again!
November 26, 2018

Professional and prompt

Your team was prompt in answering my questions and contacting me to clarify issues. There was multiple back and forth but overall I’m happy with the process
November 26, 2018

Easy to navigate

Easy to navigate. Only feedback would be that I couldn't find a chair to go with the couch I bought (Noah in Nahwhal). If there was a chair in that same material that went with it, I would have bought that as well. Now I have to try to find something else as an accent chair. Overall though, love the company and shopping experience was a breeze.
November 26, 2018

Great Experience

Easy to use website, clear descriptions and beautifully designed products.
November 26, 2018

Customer service team was helpful

Customer service team was helpful. Website has too many pop up windows that make browsing on a phone difficult.
November 26, 2018

Very good website

Very good website, easy to purchase product, no barriers.. Would recommend now waiting for product to arrive!
November 25, 2018

Site was easy to use and organized

Site was easy to use and organized. Still waiting to receive the item I ordered so can not comment on that yet. Will provide an additional review once received.
November 25, 2018

I’m completely not happy about the fact…

I’m completely not happy about the fact that I was not able to place my order online. I was able to put an order together online, but pushing Submit button never lead to any action. That has to be fixed. On the other hand - you chat and customer support people were great. I was able to place an order over the phone and got all answers for all my questions.
November 25, 2018

Easy and convenient experience

Easy experience
November 25, 2018

Excellent customer service

Excellent customer service! When I had an issue with my order, they took care of it in a quick 3 min phone call.
November 25, 2018

The site seemed pretty easy to…

The site seemed pretty easy to navigate. I am excited for the order, but can't really comment on it as I am waiting for it to arrive.
November 25, 2018

I have ordered several items over the…

I have ordered several items over the last few months and have been pleased with the quality and style of the pieces.
November 25, 2018