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Rove Concepts Reviews | Rove Concepts
15% OFF + 10% STORE CREDIT - USE: STYLE
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Rove Concepts Reviews

Trustpilot
4454 Reviews

***Outstanding customer service***

Online chat was able to answer my questions instantly and they emailed a quote so I could extend the sale price until I received my swatches. The fabric samples arrived in two days. It was simple to convert my quote into an online order. Now all I have to do is wait for my new sectional!
Cathy Leong
October 21, 2018

I had an eye on this furniture for a…

I had an eye on this furniture for a long time, and once moved, decided that I want the stylish furniture, and Rove concepts was my number one choice. Great staff all iver the site
Mark K
October 21, 2018

Happy Customer

I was nervous to order stools unseen but the sample program made the decision easier. I was able to make sure the color matched the kitchen perfectly which took the guessing out of the order. My order arrived quickly and well packaged. I love the way they look and most surprisingly how comfortable they are.
Diane Warner
October 21, 2018

Easy order process took a bit of time…

Easy order process took a bit of time to get the item but excellent product and worth the wait.
Bozena Kostelic
October 21, 2018

Effective

Effective, fast and easy check out
Charles Esber
October 20, 2018

We had a great experience ordering a…

We had a great experience ordering a couch that meet our design needs and definitely under budget!
John
October 20, 2018

Quick and easy

customer service reps are very helpful and able to answer questions on the spot.
terra j
October 19, 2018

Pleased with the product

Pleased with the product, exactly as hoped. Look forward to shopping more.
Team JV
October 19, 2018

Nice website and responsive online…

Nice website and responsive online chat. Accurate descriptions and nice product.
Jason
October 19, 2018

Customer service reps responded quickly…

Customer service reps responded quickly to my questions. Although I ordered a swatch and they sent me the wrong one, I contacted them and I got it within two business days. However, I wasn't able to get the 15% store credit because of the delay so I had to settle for the 10% and they were not able to honor it.
Shaina Lam
October 19, 2018

Amazing customer care

Yesterday, I have been experience some issues during my purchase and Alexandra was very helpful on the chat. Also, she was able to change my order as I had entered the wrong quantities. Quick and very professional customer service, very much appreciated!
Catherine Lessard
October 18, 2018

Great experience

Great experience. I have first ordered samples for the sofa we are considering. I knew it might take a week to get them. I got a box with 10 samples delivered by fedex in 2 days. Wow. I loved the responsiveness so much we have ordered multiple other furniture pieces from Rove that we did not originally plan on buying.
Kamil Krainski
October 18, 2018

Great experience so far!

I have yet to receive my furniture, but ordering from Rove has been a great experience so far. A friend recommended Rove to me, and I absolutely loved the modern, minimal aesthetic as soon as I opened the website. When I placed my order I was contacted by a customer service rep to confirm some things about my order, and the items were shipped shortly after that. I can't wait to receive my new sofa, side table and pendant!
Kurt Muhlbauer
October 18, 2018

Expensive shipping..quality is great

Expensive shipping..quality is great
Menaka Ponnudurai
October 17, 2018

review

customer service was not reachable on the weekend
Ilya
October 16, 2018

Excellent products

Excellent products, superior customer services. Great shopping experience!
Dan
October 16, 2018

Quick

Quick! Shipped in the time expected.
Johanna B Grossman
October 16, 2018

I love the entire product line at Rove

I love the entire product line at Rove. I ordered the Tulip armchair. I was afraid it would take forever to ship but it did not. Their quality is great for styles that originally are sold at a huge markup from name brands.
Sofija Miljovska
October 16, 2018

Easy ordering, quick shipping & beautiful product

Easy online shopping experience, quick shipping, and beautiful product exactly as described.
Elyse
October 15, 2018

Table arrived without damage and was…

Table arrived without damage and was fairly easy to put together. Would buy from again!
Anonymous
October 15, 2018

Haven't received my table and chairs…

Love the look of the table and chairs I ordered. Can't wait to receive them!
Emily Kenney
October 15, 2018

Overall great designs

Overall great designs Products are, aesthetically, exactly what I wanted. Without the sale I managed to stumble across, think they would've been a little out of my price range. Haven't received the product to update on quality, but should have my new bed within 10 days.
Tyler King
October 15, 2018

Awesome company!

Awesome company!
Devon
October 14, 2018

Customer Service

The customer service has been excellent and answered every question promptly.
Alex
October 14, 2018
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